Summary
Certification
Work History
Education
Skills
Timeline
AccountManager
DARIN R SMITH, PMP

DARIN R SMITH, PMP

Project Manager
Fort Walton Beach,FL

Summary

Team-oriented, self directed, and detail-oriented project manager and technical professional with 20+ years of experience in consulting, project definition, customer service, documentation, technical support, training and implementation. Strengths include organization and communication skills. Proven results in exceeding goals. Clearly communicate technical issues to non-technical customers.

Certification

Project Management Professional (PMP)

Work History

Project Manager

Bit-Wizards Custom Software Solutions
FORT WALTON BEACH, FL
01.2020 - 04.2023
  • Managed custom application, web and mobile app development and maintenance projects for 40+ clients, generating $1M/year
  • Delivered high level of service to clients to extend the relationship, encourage further projects and grow company revenue.
  • Organized and managed feature prioritization and development for the SaaS application TalkingParents, built on Vue3 and Kentico, with mobile apps built on Xamarin Forms.
  • Used Azure Dev Ops to organize feature dev and bug fixes into monthly releases.

Senior Project Manager

HANSON INC
Toledo, OH
01.2011 - 12.2019
  • Work focused on helping our teams create beautiful and functional digital properties to support the business and brands of our clients, through good process, team leadership and creative problem solving.
  • Client facing, relationship-focused PM managing the pitch, strategy, design, implementation and QA for complex websites and apps for our agency clients.
  • Mentor and support other PMs, liaise between production and account teams, develop and document internal PM processes and tools, manage scope, budgets and timelines
  • Clients include: Pfister, Thirty-One, Therma-Tru, O-I, Kwikset, Norwex, Eaton, Jason Wu, Peerless and Delta Faucets

Services Product Manager

SIX DISCIPLINES, INC
Findlay, OH
01.2006 - 01.2011
  • Liaison between software development team and clients – participate in requirements and design for new features, influence development priorities
  • Developed and administered training and certification process for new partner Coaches – included managing 200 hours of training content across multiple content owners, presenting training, as well as managing status checks and logistics for each training cycle
  • Manage delivery of all non-software assets for each Six Disciplines System software release including training, processes, release notes, Help, quick tips, and franchise operations manual

Consultant

Microsoft/PLUMBLINE SOLUTIONS, INC
Findlay, OH
01.2000 - 01.2006
  • Provided billable consulting services including requirement & design documentation, beta testing, process documentation, customizations, custom training & implementation services for MBS Solomon clients
  • Winner of MBS Customer Relations Team Extreme Service Award
  • Provided timely and technically accurate solutions to Partners & Customers while providing a very high level of Customer Satisfaction and exceeding all performance metrics
  • Managed User Manual creation and review for MBS – multiple modules, > 800 hours, and online eLearning training – multiple modules

Grant Administrator/Fiscal Manager

THE OHIO LAKE ERIE COMMISSION
Toledo, OH
  • Managed evaluation and acceptance of proposals, contracts and general administration for the Lake Erie Protection Fund (LEPF), nearly 140 grants valued at $3.2 million
  • Conducted market research on license plate program - resulted in the elimination of a $100K project that was not meeting its goals
  • Designed, developed, implemented and documented entire filing, bookkeeping, bill paying and budget preparation process through electronic forms and databases

District Director

MUSCULAR DYSTROPHY ASSOCIATION
Toledo, OH
  • Managed 250 fundraising events per year in 17 northwest Ohio counties
  • Coordinated all elements of local production of Jerry Lewis Labor Day Telethon including presenter scheduling, fundraising events, pre-production video shoots, food, etc
  • Raised over $1 million in non-telethon funds in three years
  • Exceeded all fundraising goals by 9-36%

Education

MBA - Master of Business Administration - Management-Information Systems

The University of Toledo

BBA - Bachelor of Business Administration - Accounting

University of Toledo

Skills

  • SDLC for software, web, and mobile apps
  • Agile Methodologies
  • Manage budget, scope, risk and timeline
  • Develop and document requirements
  • Manage client expectations and relationships
  • Have hard discussions with clients
  • Negotiate with clients
  • Manage cross functional teams
  • Manage projects/teams remotely
  • Staff training and mentoring
  • Develop and document process
  • Non-technical stakeholder communication
  • Calm under pressure
  • Manage many projects and clients simultaneously
  • Set priorities and work independently
  • Microsoft Office and MS Project, Teams, Azure Dev Ops, Jira, Click-Up, Asana, Trello, Slack, Teams, Zoom

Timeline

Project Manager

Bit-Wizards Custom Software Solutions
01.2020 - 04.2023

Senior Project Manager

HANSON INC
01.2011 - 12.2019

Services Product Manager

SIX DISCIPLINES, INC
01.2006 - 01.2011

Consultant

Microsoft/PLUMBLINE SOLUTIONS, INC
01.2000 - 01.2006

Grant Administrator/Fiscal Manager

THE OHIO LAKE ERIE COMMISSION

District Director

MUSCULAR DYSTROPHY ASSOCIATION

MBA - Master of Business Administration - Management-Information Systems

The University of Toledo

BBA - Bachelor of Business Administration - Accounting

University of Toledo

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DARIN R SMITH, PMPProject Manager