Dario Corrao
Peabody,MA
Summary
Dedicated Trial Court professional with more than ten years of experience within the Massachusetts Probate and Family Court system. Demonstrates expertise in court operations, case management, policy implementation, and public service. Proven ability to collaborate with judges, court leadership, attorneys, and external agencies while managing complex responsibilities in a fast-paced environment. Recognized for strong organizational skills, problem-solving abilities, staff support and training, and commitment to the mission of providing fair, equitable, and efficient access to justice. Seeking to leverage extensive court experience and leadership capabilities in the role of Project Manager for the Office of Adult Guardianship and Conservatorship Oversight.
Overview
10
10
years of professional experience
Work History
Assistant Supervisor Case Administration
Commonwealth Massachusetts
Woburn, MA
10.2022 - Current
- •Supervise and support a team of five employees, providing guidance, training, performance feedback, and daily operational oversight.
- • Coordinate and manage Probate Department operations to ensure the timely and accurate processing of court matters in accordance with Probate and Family Court policies and procedures.
- • Work extensively with all Probate and Family Court matters, including guardianships, conservatorships, estates, trusts, and other probate-related proceedings.
- • Assist in implementing new policies and procedures while ensuring consistent application across the department.
- • Monitor workflow, identify operational challenges, and develop practical solutions to improve efficiency and customer service.
- • Train new and existing staff on court procedures, case management systems, and best practices to promote accuracy and consistency.
- • Prepare reports, track case activity, and maintain accurate records to support departmental objectives and court operations.
- • Demonstrate strong organizational and leadership skills while managing multiple priorities in a high-volume court environment.
Case Specialist Series
Commonwealth of Massachusetts
Cambridge , MA
08.2017 - 10.2022
- Provides customer service to attorneys, litigants and the general public.
- Designated to maintain electronic filings.
- Answer phones and performs clerical office functions.
- Provides exemplary training in office procedures and policies to all new employees.
- Managed and controlled office supply inventory to ensure timely ordering.
- Assists in the training process of new employees.
- Handles in-court live docketing session.
- Examine the accuracy of all pleadings beings filed.
Child Support Processing Clerk
Commonwealth of Massachusetts
Cambridge, MA
03.2016 - 08.2017
- Checking in Department of Revenue customers for court hearings.
- Ensuring all pleadings are correct and accurate.
- Providing customer service and information regarding forms and procedure.
- Keeping records of restraining orders and maintaining a non-hostile environment.
Education
High School Diploma -
Revere High School
Revere, MA2012
Skills
Coordinate complex case-processing activities while ensuring compliance with Probate and Family Court policies, procedures, and statutory requirements
Serve as a resource to court users, attorneys, judges, and staff by providing accurate information and facilitating timely resolution of procedural issues
Collaborate with court personnel to support efficient court operations and improve service delivery
Assist in implementing procedural updates and ensuring consistent application across daily operations
Monitor case information and maintain accurate records to support reporting requirements and operational decision-making
Train and mentor new employees on court procedures, case management systems, and customer service standards
Identify operational challenges and recommend process improvements to enhance efficiency, accuracy, and public access to court services
Demonstrate strong organizational skills by managing multiple priorities and deadlines in a high-volume court environment
Timeline
Assistant Supervisor Case Administration
Commonwealth Massachusetts
10.2022 - Current
Case Specialist Series
Commonwealth of Massachusetts
08.2017 - 10.2022
Child Support Processing Clerk
Commonwealth of Massachusetts
03.2016 - 08.2017
High School Diploma -
Revere High School