DARIO OSOWSKI
Publisher, Technical Account, Solutions Manager
Queens,NY
Summary
- Fifteen years of hands-on experience with integration projects with SDK's, VAST and OpenRTB technology with ad networks or server-side ad insertion
- Fifteen years of on-boarding and technically managing clients and publishers such as enterprise, legacy, tier 1, 2, and 3
- Nine years experience in the ad tech space, serving multi-channels such as video, audio, native and display in mobile apps and web, radio streaming, podcasts, CTV, OTT, AOD and VOD
- Nine years experience with direct campaigns, six years in the programmatic ad space and connected with ad networks, SSP and DSP partners
- Nine years experience technically supporting order management systems, data management platforms, and company's technical infrastructures
- Knowledgeable in IAB guidelines and frameworks: OpenRTB 2.6, taxonomy 3.0, ads.txt/app-ads.txt, sellers.json, digital video, audio/podcasts, CTV, and CCPA GDPR frameworks
Overview
23
23
years of professional experience
4
4
Certificates
4
4
years of post-secondary education
Work History
Publisher Solutions Manager
TargetSpot/Azerion
New York, NY
06.2018 - 06.2023
- Spearheaded and remodeled business and technical requirements for premium publisher inventory on global level, onboarded, integrated, and quality-assured requirements before launching into production; documented publisher account information in Pipedrive
- Proactively resolved podcast post-roll selling concern where fixed changes effectively generated over $250k+ in 2023 vs $250.00 in 2022
- Discovered podcast post-roll reporting issue where solution fixed generated higher fill rate percentage for post-roll placements
- Resolved and found solution to high-end technical integration issue where same publisher name, integrated between two different ad networks merged into same integration pipeline causing in revenue issues
- Delivered AdsWizz ad network and SSP integration project from start to finish to increase supply-side inventory and revenue within two months
- Technically account managed relationships with legacy publishers, tier 1, 2, and 3 publishers (100+ in total), ad networks, SSP's and DSP's (7 in total) and to improve business relationships and brand safety
- Responsible for monitoring day to day traffic for legacy, tier 1, 2, and 3 publisher by producing and submitting daily and weekly reports outlining progress against KPI objectives to ad ops, sales, business development and C-suite teams from PowerBI and internal reporting
- Efficient and proactive in finding fraud, and bugs, by analyzing data analytics and investigating issues through visualization tools; resolved issues by working with tech or communicating issues with the publisher via email or video call
- Advised mobile publishers in improving ad placements for better user experience with their in-stream and out-stream inventory; growing business and upselling platform features to improve yield by 25%
- Supported and advised ad operations teams in holistic approach regarding campaign delivery and measurement issues, audience segments, publisher inventory, holiday packages, DMP, and forecasting campaign delivery for upcoming months
- Product managed and defined vision for mobile SDK by market researching, authoring product features, requirements, micro-events, and risk analysis on all potential security risks; worked with project manager to prioritize epics for future roadmap; created and documented A/B testing
- Developed podcast platform (SaaS) project and wrote product requirements, features, category target mapping, and podcast spec sheet
- Advocated publishers in using REST API with swagger document; created new parameters for better data analyses to resolve publisher blockers
- Authored CCPA specification document for tech team to program into ad server
- Liaison to bridge communication and technical gaps between teams including sales, ad-ops, programmatic, business development, publisher development, project managers, product managers, tech, and account management on global level
- Identified discrepancy issues with finance team and providing them with corrected results to resolve publisher payments
- Directed and alleviated technical and business tasks from C-suite teams teams; connected with team members to resolve their business and technical blockers
Senior/Technical Client Services Manager
Mediabrix/Receptiv
New York, NY
04.2014 - 04.2018
- Directed all integration projects to over thousands of mobile games, apps, mobile web, and desktop publishers by using SDK wrappers, VAST, MRAID, and VPAID
- Provided daily premium support to tier 1, 2, and 3 publishers by analyzing data to increase their yield and technically supporting all SDK issues to maintain flawless integration
- Mapped publishers in back office to direct campaigns, ad formats included, rich media, video, native, and display ads: panoramic, native, parallax, page takeovers, and reveal ads; connected publishers to programmatic SSP's
- Provided technical expertise to publishers when using REST API to guarantee correct data is being requested and responded
- Composed product documentation and product requirements in WordPress for publisher's awareness of physical and contextual use of products and integration process
- Authored and interpreted new product descriptions of needed features to be added into back office, reporting tools for better data analysis
- Responsible for populating Salesforce pages with app and integration information; managed Salesforce layout by creating needed fields; generated reports for internal use regarding publisher statuses, demographics, or specific fields
- Maintained client files with sales contracts, records of client interactions, client notes, and other information
Technical Support Manager
Visiware
New York, NY
09.2013 - 04.2014
- Technically managed OTT live streaming video and web content to be delivered to thousands of mobile and web devices during live sporting events for NFL and ESPN
- Supervised and trained clients to efficiently use Amazon Cloudberry and REST API with authored documentation and on-call before and during live sporting events during
- Identified mobile app and desktop platform issues to achieve better user experience for thousands of live users
SDK Product Manager
Mocean Mobile
New York, NY
05.2012 - 09.2012
- Product managed and launched SDKs for Android and iOS by cleaning up old code, fixing previous bugs, introducing new features within six weeks, and supervising two developers
- Introduced and authored “Getting Started Guide" for publisher to integrate SDKs into their mobile apps and desktop sites
- Created product roadmaps for next three quarters with market researched needed features to stay advanced against competitors
Lead Technical Account Manager
Personal Communications Devices, PCD
New York, NY
09.2005 - 06.2011
- Project managed hundreds of SDLC client integrations from start to finish generating over 3 million dollars per quarter for next three years
- Technically account-managed clients and partners on global level, and gathered client technical and business requirements, product specifications and all material to be launched, sold, and marketed accurately
- Operated presentation meetings with C-suite, sales, engineering, and marketing and provided reports on post-sales, pre-sales, forecasting, technical hardware or software blockers
- Authored product requirements and epics for read/write programming tool designed to help new client with upcoming projects bringing in additional revenue to PCD
- Documented all change requests made by clients to keep track of client history
- Managed, trained, delegated assignments, and shared project, and product knowledge to two technical account managers and helped them with technical blockers to avoid project risks where projects will be launched on time due to assigned release date and before product launch date
- Managed enterprise client's, highly graded with clients product description questionnaire for dozens of projects. Promoted from Technical Account Manager to Lead Technical Account Manager within one year
- Helped resolve SDLC solutions with Engineering team and help generate faster software patches; promoted from PDA Coordinator to Technical Account Manager within nine months
- Provided high-level technical support to customers and was promoted from Customer Service Representative to PDA Coordinator within year after being hired
Technical Service Representative
Merrill Clark
Providence, RI
06.2003 - 09.2004
- Promoted to full-time position after 4-month non-paid internship and awarded $500 from client for outstanding desktop support
- Repaired desktops and laptops, networked computers and printers to specific network drops
- Designed matrix to outline locations, users, IP addresses, printers, network drops, and subnet masks for technical mapping; locations, 3000+ users
Senior Lab Assistant
Johnson & Wales University
Providence, RI
01.2000 - 01.2004
- Managed computer lab; repaired 1000+ PC's; deployed and created images of 1000+ PC's; repaired network printers
- Supervised and trained 200+ Work Study students while completing student's weekly payrolls
Education
Bachelor of Science - Information Science
Johnson & Wales University
Providence, RI 08.2000 - 05.2004
Skills
Account Management
Problem Solving
Critical Thinking
Data Analysis
Time Management
Client and Partner Relationship Management
Creativity
Project Management
Teamwork
Communication
Attention To Detail
Work Ethic
Product Management
Technical Documentation Writing
Timeline
TTD Data-Driven Planning
09-2023
StackAdapt Advanced Programmatic
08-2023
TTD Edge Marketing Foundations
07-2023
AppsFlyer Essentials Certification
07-2023
Publisher Solutions Manager
TargetSpot/Azerion
06.2018 - 06.2023
Senior/Technical Client Services Manager
Mediabrix/Receptiv
04.2014 - 04.2018
Technical Support Manager
Visiware
09.2013 - 04.2014
SDK Product Manager
Mocean Mobile
05.2012 - 09.2012
Lead Technical Account Manager
Personal Communications Devices, PCD
09.2005 - 06.2011
Technical Service Representative
Merrill Clark
06.2003 - 09.2004
Bachelor of Science - Information Science
Johnson & Wales University
08.2000 - 05.2004
Senior Lab Assistant
Johnson & Wales University
01.2000 - 01.2004
Certification
TTD Edge Marketing Foundations
Technical Skills
Visualization tools: Datadog, Kibana/ELK and DataDog; Data Analytics Tools: Power BI and Grafana; Project management: AirTable, Asana, Zendesk, Redmine, and Smartsheets; Repositories: Github and internal SVN; Audience marketplace: truaudience; Programming Languages: C++, SQL, HTML5, Java, JSON, XML; CRM: Salesforce and Pipedrive; Ticket Portals: Helpserve, Basecamp, Jira, and Bugzilla; Operating systems: DOS, MAC OS, Windows, Android, and iOS; suites: Microsoft Office suites and Google online suites; IDE: Android Studio, Xcode and Eclipse; REST API: Postman; Communication tools: Outlook, Desk, Slack, Skype, Zoom, MS Teams, Uber Conference Call, and rotary phone; CDN: Cyberduck; CDM: Amazon Cloudberry; Logging tools: Charles Web Proxy, chrome DevTools, Fiddler, MRAID tester, Android Studio, WireShark, QXDM and QPST;
Technical Skills
Visualization tools: Datadog, Kibana/ELK and DataDog; Data Analytics Tools: Power BI and Grafana; Project management: AirTable, Asana, Zendesk, Redmine, and Smartsheets; Repositories: Github and internal SVN; Audience marketplace: truaudience; Programming Languages: C++, SQL, HTML5, Java, JSON, XML; CRM: Salesforce and Pipedrive; Ticket Portals: Helpserve, Basecamp, Jira, and Bugzilla; Operating systems: DOS, MAC OS, Windows, Android, and iOS; suites: Microsoft Office suites and Google online suites; IDE: Android Studio, Xcode and Eclipse; REST API: Postman; Communication tools: Outlook, Desk, Slack, Skype, Zoom, MS Teams, Uber Conference Call, and rotary phone; CDN: Cyberduck; CDM: Amazon Cloudberry; Logging tools: Charles Web Proxy, chrome DevTools, Fiddler, MRAID tester, Android Studio, WireShark, QXDM and QPST;