Dario Ramirez
Summary
Efficient customer service specialist with 1 year of experience in Ecommerce and Cashiering. Achieved an average of 118 Units Per Hour shopped (UPH), and 20+ Items Per Minute scanned (IPM) surpassing expectations with flawless variance in cash handling/cashiering. Using the customer service and communication skills I've learned at Fred Meyers, and the efficiency I've learned at Whole Foods Market/Amazon, I would love to bring my combined experience, to your business and create or add to a positive, efficient environment!
Overview
3
3
years of professional experience
Work History
Shopping and Ecommerce
Whole Foods Market
06.2024 - 03.2025
- My duties as a shopper included maintaining an ever-growing UPH (units per hour) while shopping increasing efficiency with every day
- A UPH of 85 is considered an 'elite shopper' while my UPH average is ~118 surpassing expectations and improving work flow at my store
- Additionally ensuring complete accuracy in items picked, delivering orders to customers once packed, and ensuring clean working stations were critical elements
- My duties as a cashier included, memorizing all produce codes to ensure efficiency for all customers and keeping a smoothly running store, (EX: quickly typing 94062 when charging a customer for an organic cucumber.)
- Maintaining efficiency in my IPM (items scanned per minute) at a minimum of 13 IPM, I ensured keeping my IPM above standard rates at ~20 Items per minute.
- Cash handling to exact change each and every time with subdollar variance, memorizing locations in store to assist customers in finding items when needed, and again ensuring a clean and sanitary work space
Apparel Associate
Fred Meyer
06.2022 - 09.2022
- My responsibilities at Fred Meyer's were primarily stocking shelves, cleaning, customer service, ensuring a tidy workplace, maintaining/assisting workplace efficiency (applying 'beepers' and ensuring maximum loss prevention), and being acting cashier for clothing
- My time at Fred Meyer placed a large emphasis on customer service and satisfaction
- Although the rest of my responsibilities came with importance, my training was largely customer service-based
- Ensuring every customer received a quick but helpful experience and left smiling and wanting to come back
Education
Highschool diploma -
parkrose Highschool
01.2023
Skills
- Communication skills
- Cash Handling
- Customer Service
- Operational Efficiency
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Shopping and Ecommerce
Whole Foods Market
06.2024 - 03.2025
Apparel Associate
Fred Meyer
06.2022 - 09.2022
Highschool diploma -
parkrose Highschool
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