Dario Uribe-Munguia
74633 Sunset Dr ,CA
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in teamwork and collaboration, adept at driving sales and fostering positive customer relationships. Demonstrates reliable time management, ensuring tasks meet strict deadlines, with a notable increase in customer loyalty and repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
MCX
Twentynine Palms, CA
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Digital Personal Shopper
Walmart
Moreno Valley, CA
07.2022 - 02.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Kept clients informed about upcoming sales and events, maximizing their opportunities to purchase desired items at discounted prices.
- Facilitated seamless shopping experiences during high-demand sales periods, securing desired items before stock depletion.
- Recommended alternative products or options when specific items were out of stock or unavailable.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Diploma -
Mojave River Academy
Colton, CASkills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
- Outgoing Personality
- Verbal Communication
- Dependable and Responsible
Timeline
Sales Associate
MCX
08.2024 - Current
Digital Personal Shopper
Walmart
07.2022 - 02.2024
Diploma -
Mojave River Academy