Darion Ambrosino
North Kingstown,RI
Summary
Insightful Manager with 10 years of experience, directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Manager
The Reef
03.2022 - Current
- Upscale service with sales mindset, managing over 150 thousand in revenue each week.
- Creating relationships to build consistent and reliable cliental
- Implementation of standards and initiatives to maximize team agility and performance.
- Assessment of culture trends, serving over 1,000 people each day.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Bartender
Park Place Bar
06.2021 - 01.2022
- Original team that opened the restaurant
- Implemented menus and safe serving standards for staff
- Served high customer volumes during special events, nights, and weekends.
Assistant Manager
Providence Oyster Bar
07.2020 - 12.2020
- Managing entailed overseeing front of house, scheduling, inventory, private events, customer relations, social media promotions, hiring and training, as well as maintaining COVID safety regulations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Lead Server
Pappadeaux Seafood Kitchen
05.2019 - 03.2020
- Trained in delivering true fine dining experience and attention to detail
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Education
Master of Science - Forensic Psychology
Northcentral University
La Jolla, CA12.2022
Bachelor of Science - Psychology
St. Lawrence University
Canton, NY05.2016
Skills
- Strategic Planning
- Change Management
- Leadership
- Research
- Team Building
- Project Management
- Business Development
- Team and Office Management
- Crowd Managenent
- Social Media
- Policy Implementation
- Bartending
- Problem Solving
Timeline
Manager
The Reef
03.2022 - Current
Bartender
Park Place Bar
06.2021 - 01.2022
Assistant Manager
Providence Oyster Bar
07.2020 - 12.2020
Lead Server
Pappadeaux Seafood Kitchen
05.2019 - 03.2020
Master of Science - Forensic Psychology
Northcentral University
Bachelor of Science - Psychology
St. Lawrence University
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