Darion Bryant
Cincinnati
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably as a Janitorial Supervisor at Visionary Cleaner DACP. Proven ability in staff training and inventory management, combined with strong sales proficiency and customer education skills. Committed to enhancing operational efficiency and fostering positive client relationships.
Overview
9
9
years of professional experience
Work History
Janitorial Supervisor
Visionary Cleaner DACP
05.2016 - Current
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
Sales Associate
Sea Beauty Spa
06.2023 - 09.2024
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Care Representative
RDI Marketing
06.2017 - 05.2019
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Assisted call-in customers with questions and orders.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Commercial Janitorial Cleaner
Stratus Building Solutions®
02.2017 - 02.2019
- Emptied wastebaskets to transport trash and waste to disposal area.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Kept building entryway glass clean and polished for professional presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
High School Diploma -
Dater High School
Cincinnati, OH05-2019
Skills
- Customer education
- Preparing packages
- Production leadership
- Sales proficiency
- Discussing cannabis
- Restocking inventory
- Counting money
- Product merchandising
Timeline
Sales Associate
Sea Beauty Spa
06.2023 - 09.2024
Customer Care Representative
RDI Marketing
06.2017 - 05.2019
Commercial Janitorial Cleaner
Stratus Building Solutions®
02.2017 - 02.2019
Janitorial Supervisor
Visionary Cleaner DACP
05.2016 - Current
High School Diploma -
Dater High School
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