Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darion Calicott

Park Forest ,IL

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Walgreens. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

10
10
years of professional experience

Work History

Pharmacy Technician

Walgreens
10.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Managed opening and closing duties for pharmacy.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Lead Bartender Lead Sever

Bar Louie
09.2020 - 02.2023
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
  • Led team meetings to continually improve communication among staff members, resulting in more effective teamwork during peak hours.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Dietary Aide

Victory Centre Of Park Forest
09.2016 - 05.2019
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.

Transport Specialist

St James Chicago Heights
05.2014 - 09.2017
  • Regularly reviewed driver performance evaluations, providing constructive feedback to encourage continuous improvement.
  • Enhanced transportation efficiency by streamlining routing processes and implementing GPS tracking systems.
  • Conducted periodic risk assessments to evaluate potential vulnerabilities within the transport system, implementing corrective measures as needed to mitigate risks effectively.
  • Optimized vehicle utilization by carefully evaluating capacity needs and adjusting routes accordingly, maximizing revenue generation opportunities.
  • Handled emergency situations calmly and effectively while prioritizing safety, minimizing the potential for accidents or delays.
  • Implemented preventative maintenance schedules for vehicles, extending their lifespan and reducing repair costs.
  • Managed a team of drivers, fostering a positive work environment that emphasized safety and professionalism.
  • Established strong relationships with key clients through regular communication and excellent customer service practices, retaining valuable business partnerships.
  • Ensured accurate documentation of all transport-related activities in accordance with regulatory requirements, maintaining a high level of transparency across operations.

Education

Pharmacy Technician -

Prairie State College
Chicago Heights, IL
12.2022

High School Diploma -

Rich East High School
Park Forest, IL
06.2013

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Medication Dispensing
  • Drug Classification Knowledge
  • Drug safety
  • Pharmaceutical Calculations
  • CPR trained
  • Vaccine administration
  • Immunization policy
  • Vaccine safety
  • Immunization scheduling
  • Immunization guidelines
  • Vaccine inventory
  • HIPAA Compliance
  • CPR training
  • Appointment Scheduling

Timeline

Pharmacy Technician

Walgreens
10.2022 - Current

Lead Bartender Lead Sever

Bar Louie
09.2020 - 02.2023

Dietary Aide

Victory Centre Of Park Forest
09.2016 - 05.2019

Transport Specialist

St James Chicago Heights
05.2014 - 09.2017

Pharmacy Technician -

Prairie State College

High School Diploma -

Rich East High School

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Darion Calicott