At Midwest Logistics Systems, I excelled as a Terminal Manager, where I spearheaded initiatives to enhance fleet safety and operational efficiency, surpassing company objectives within budget and time constraints. My leadership significantly improved staff performance and compliance with OSHA regulations, showcasing my expertise in operations management and my ability to motivate and develop a professional team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Terminal Manager
Midwest Logistics Systems
Lebanon, TN
03.2018 - Current
Reviewed e-logs and system data to identify service hours violations, driver speed issues, and fleet safety performance problems.
Consistently met company and department objectives within budget and time constraints.
Supervised staff performance by conducting regular evaluations, providing feedback, and taking corrective action when necessary.
Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Ensured compliance with local, state, federal, and international laws governing maritime transportation.
Developed safety protocols to ensure compliance with OSHA regulations and company policies.
Coordinated with maintenance personnel to address any equipment issues in a timely manner.
Analyzed data related to customer trends and employee productivity in order to identify areas for improvement.
Managed daily operations of the terminal, including staff scheduling and inventory management.
Communicated with dispatched personnel and drivers to ensure efficiency.
Negotiated with carriers and warehouse operators for services and preferential rates.
Maintained accurate records of all incoming and outgoing shipments for proper documentation.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Created and enforced policies and procedures for entire logistics team.
Handled departmental scheduling to maintain proper staffing for shifts.
Supervised, hired, trained, evaluated, and motivated team of professionals and managed day-to-day activities of department.
Hired and trained new employees on warehouse safety and company policies.
Truck Driver
Sharp Transit of Salisbury
Lebanon, TN
05.2015 - 03.2018
Stayed informed regarding changes in transportation laws and regulations that could affect operations.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
Performed regular inspections and completed vehicle repairs.
Communicated with dispatchers regarding pickup and delivery times.
Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Complied with DOT requirements for background checks prior to operating a CMV.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Truck Driver
TransForce
Lebanon, TN
02.2011 - 05.2015
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Lebanon High School
415 Harding Drive
05-2004
Skills
Workplace Safety
Metrics creation
Staff supervision
Delegation
Policy enforcement
Safe transportation
OSHA regulations
Safety
Operations management
Transportation planning
Team supervision
Staff training and development
DOT regulations
FMCSA, EPA, and OSHA regulations compliance
Dispatching workers
Dispatch
Regulatory compliance
Certification
Commercial drivers license
Timeline
Terminal Manager
Midwest Logistics Systems
03.2018 - Current
Truck Driver
Sharp Transit of Salisbury
05.2015 - 03.2018
Truck Driver
TransForce
02.2011 - 05.2015
Commercial drivers license
High School Diploma -
Lebanon High School
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