Darion T. McCuller
Ballwin,MO
Summary
Operations professional with commitment to high standards and impactful results. Known for improving operational efficiency and supporting business goals through data-driven decisions. Highly collaborative team player who adapts to changing needs and delivers reliable outcomes. Skilled in data analysis and process optimization.
Overview
5
5
years of professional experience
Work History
Senior Order Operations Analyst
Spectrum Enterprise
09.2022 - 10.2022
- Support the implementation of SIOP processes across the enterprise to achieve the required forecast accuracy and other critical metrics for the business unit and for our customers
- Develop, maintain, and implement key reports that provide a summary of operations performance
- Analyze key trends and changes that are driving monthly demand forecasts, interpret changes and make recommendations to better serve our customers
Sales Support Specialist
Spectrum Enterprise
03.2020 - 09.2022
- Increase sales by performing pre-and post-sale activities for moderately complex orders and managing a portfolio of in-flight proposals and orders
- Ensure a successful sales cycle by maintaining operational product knowledge, product requirements, service pricing, sales promotions and capital approval policies and processes
- Maintain accurate and complete records and sales orders by capturing client, contact, product, price and other order information while identifying and correcting discrepancies
Mentor/Customer Service Representative
Spectrum
11.2017 - 03.2020
- Willingness to Share Skills, Knowledge, and Expertise
- Provides Guidance and Constructive Feedback to new hires and teammates
- Sets and Meets Ongoing Personal and Professional Goals
Coordinator
Earth Angel Communications
06.2017 - 01.2018
- Producing content for both print and Web, including brochures and newsletters
- Support capacity for executive staff which includes administrative duties, such as meeting coordination and production timeline development
- Write and distribute press releases
- Write content for company newsletters, and create graphic designs
Education
Business Administration - Major with a Concentration in Marketing
Morehouse College
Atlanta, GA08.2013
Skills
- Reporting skills
- Operational efficiency
- Workflow optimization
- Data analysis
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
Awards
BRAG (Black Retail Action Group), Greater New York Area, 06/01/15, 08/01/15, Participated in a 10-week intensive business professional training program requiring the completion of an internship at a host company. Constructed a case study research paper and presentation with fellow interns in which my team won 1st place during presentations with our product named NOVO.
Languages
English
Native or Bilingual
Timeline
Senior Order Operations Analyst
Spectrum Enterprise
09.2022 - 10.2022
Sales Support Specialist
Spectrum Enterprise
03.2020 - 09.2022
Mentor/Customer Service Representative
Spectrum
11.2017 - 03.2020
Coordinator
Earth Angel Communications
06.2017 - 01.2018
Business Administration - Major with a Concentration in Marketing
Morehouse College
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