Darious Hawkins
Beaumont,TX
Overview
8
8
years of professional experience
Work History
Crew Leader
Servpro
Beaumont, TX
05.2022 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained new team members on equipment usage and best practices for restoration services.
- Coordinated restoration projects, managing timelines and resources for optimal performance.
- Conducted quality control inspections to maintain high service standards and client satisfaction.
- Implemented process improvements that enhanced team productivity and reduced response times.
- Developed training materials to enhance staff knowledge of restoration techniques and equipment.
- Trained employees in time management and proper ways to complete job duties.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Assistant Manager
Market Basket
Beaumont, TX
01.2018 - 05.2022
- Assisted in managing daily store operations to enhance customer service efficiency.
- Trained and mentored new staff on company policies and procedures.
- Implemented inventory control measures to reduce stock discrepancies.
- Collaborated with team members to optimize product placement and merchandising strategies.
- Monitored sales performance and provided actionable insights for improvement.
- Ensured compliance with safety standards and regulatory requirements within the store.
- Developed training materials to support ongoing employee development initiatives.
- Coordinated promotional events to boost customer engagement and sales growth.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Timeline
Crew Leader
Servpro
05.2022 - Current
Assistant Manager
Market Basket
01.2018 - 05.2022