Darisha McDowell
Peyton,CO
Summary
Dynamic and results-oriented sales professional with a proven track record in driving revenue growth and building lasting client relationships. Seeking a new challenge to leverage my sales expertise in a different industry or role. Adept at identifying market trends, developing effective sales strategies, and exceeding targets. Proven ability to thrive in fast paced environments, adapt to change, and deliver exceptional customer satisfaction. Known for excellent communication skills, negotiation acumen, and a strategic approach to achieving sales objectives. Eager to bring my passion for sales and my proven success to a new opportunity that fosters professional development and challenges my skill set.
Overview
4
4
years of professional experience
Work History
Merchandiser
Cycle Gear
Colorado Springs, CO
04.2023 - Current
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Assisted customers with locating desired items within store locations.
Call Center Representative
T-Mobile
Colorado Springs, CO
05.2021 - 05.2023
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
Cashier Team Lead
Dick's Sporting Goods, Inc
Colorado Springs, CO
10.2019 - 05.2021
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Helped customers find specific products, answered questions, and offered product advice.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Education
High School Diploma -
Falcon High School
Peyton, CO06-2019
Skills
- Cost Analysis
- Sales Techniques
- Stock Replenishment
- POS
- Retail Buying
- Friendly and Outgoing
- Supplier Audits
- Active Listener
- Pricing and Signage Updates
- Data Entry
- Account Updating
- Data Collection
- Product Knowledge
- Inbound and Outbound Calling
- Paperwork Processing
Timeline
Merchandiser
Cycle Gear
04.2023 - Current
Call Center Representative
T-Mobile
05.2021 - 05.2023
Cashier Team Lead
Dick's Sporting Goods, Inc
10.2019 - 05.2021
High School Diploma -
Falcon High School