Highly motivated and detail-oriented manufacturing technician with comprehensive experience in optimizing production workflows and maintaining high-quality standards. Known for fostering team collaboration and driving process improvements to achieve operational excellence. Skilled in troubleshooting equipment issues, quality control, and adapting to evolving production demands.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manufacturing Operations Technician
Bosch
North Charleston, SC
05.2023 - Current
Monitored and analyzed production processes to identify areas for improvement.
Conducted routine maintenance on machinery, improving operational efficiency.
Repaired and maintained hydraulic machinery, reducing downtime and enhancing efficiency.
Initiate corrective actions based on root cause analysis.
Coordinate efforts between operations and engineering teams.
Conducted quality inspections to verify compliance with industry standards
Set up spare parts and optimize preventive maintenance.
Update process parameters and create standards and best practices.
Troubleshoot equipment-related electrical issues.
Utilize plant systems such as SAP, MES, etc
Department Supervisor
Lowes Home Improvement
3125 Glenn McConnell Pkwy, Charleston, SC
02.2021 - 05.2023
Achieved or exceeded company-defined sales quotas.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Trained new employees on overall company and department-specific policies and procedures.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Machine Operator
IFA Rotorion
9770 Patriot Blvd, Ladson, South Carolina
02.2019 - 03.2020
Machine operation in auto and manual cycles per the certification and/or work instructions
Manual loading and unloading of production machines and part containers
Use of various gauges to measure product characteristics
Follows established standard operating procedures per the certifications and/or work instructions
Collects, records, and analyzes part quality data as required
Meets production schedules and targets as defined by the production plan, Supervisor or Line Manager
Assists in machine set-up and conformance to specifications
Acquire training and certification per the Production Coordinator, Supervisor, or Line Manager
Education
High School Diploma -
Garrett Academy Of Technology
North Charleston, SC
06.2018
Skills
Equipment Operation and Maintenance
Testing and troubleshooting
Quality Control
Attention to Detail
Workplace Safety
Effective Communication
Problem Resolution
Time Management
5S principles
SAP
Certified Forklift Operator
Certification
Google IT Support Certificate, Coursera - June 2022 - Dec 2022
SAFe certified as a SAFe Scrum Master
Proficient with Atlassian tools (Jira, Confluence), Azure DevOps, Rally, and Microsoft Office (MS Project, MS Visio, MS Excel, MS Word, MS PowerPoint)
Implemented agile frameworks (scrum/Kanban) in DevOps environment