Darius Barrow
Violet,LA
Summary
Results-driven professional with extensive experience at Alacrity Solutions, excelling in independent investigation and compliance verification. Proven ability to manage high-volume workloads while maintaining confidentiality and ethical standards. Skilled in documentation and reporting, with a strong focus on customer interaction and satisfaction. Proficient in Microsoft Office Suite and technical systems.
Overview
11
11
years of professional experience
5
5
Certifications
Work History
Claims Examiner
Alacrity Solutions
New Orleans, LA
01.2023 - Current
- Conducted thorough evaluations of insurance claims to verify validity and accuracy.
- Documented findings clearly, ensuring adherence to company standards.
- Managed high-volume workload efficiently to meet strict deadlines.
- Reviewed insurance claims for compliance with policies and procedures.
- Resolved customer issues promptly, promoting satisfaction through knowledgeable service.
- Utilized effective computer skills in a remote position to enhance productivity.
HVAC Apprentice
Comfort Technology
New Orleans, LA
02.2020 - 12.2022
- Assisted with inspections, troubleshooting, and maintenance of HVAC systems to ensure optimal performance.
- Maintained organized and clean work areas to uphold safety compliance standards.
- Collaborated with senior technicians for accurate documentation of completed tasks.
- Supported assembly of comfort technology products to enhance production efficiency.
Warehouse Associate
WFS Worldwide Flight Services
Kenner, LA
09.2017 - 01.2020
- Executed inspections and verified cargo, ensuring accurate shipment records and resolving discrepancies.
- Operated warehouse machinery and vehicles in compliance with safety protocols.
- Coordinated workload to meet deadlines, optimizing logistics operations.
- Oversaw overnight inventory restocking and organization to enhance product availability.
Water Technician
Roto-Rooter Plumbing & Drain Service
New Orleans, LA
06.2016 - 08.2017
- Conducted on-site assessments and restoration of water, mold, and fire-damaged structures.
- Documented site conditions and remediation processes using digital tools for client and company records.
- Maintained professional interactions with clients while ensuring strict adherence to safety and ethical standards.
- Assisted customers with product selection and service inquiries.
- Maintained control of equipment, supplies, and vehicles used in water services.
General Laborer
Southern Comfort Consulting
New Orleans, LA
07.2014 - 05.2016
- Performed site inspections, maintenance, and minor construction tasks while adhering to safety guidelines.
- Documented work completed and assisted with project reporting.
- Maintained professional demeanor and effective communication with supervisors and team members.
- Assisted team members with heavy lifting and material handling.
- Conducted visual inspections of structures, including roofs, attics, and crawlspaces to assess structural integrity
Education
Associate Degree - HVAC
Nunez Community College
Chalmette, LA05.2021
High School Diploma -
New Orleans Science and Math
New Orleans, LA05.2017
Skills
- Independent Investigation & Site Assessment
- Documentation & Reporting via Mobile Devices
- Compliance Verification & Quality Assurance
- Confidentiality & Ethical Standards
- Workflow & Assignment Management
- Professional Communication & Customer Interaction
- Microsoft Office Suite & Basic Computer Skills
- HVAC, Maintenance, and Technical Systems
Certification
HVAC Certification
Timeline
Claims Examiner
Alacrity Solutions
01.2023 - Current
HVAC Apprentice
Comfort Technology
02.2020 - 12.2022
Warehouse Associate
WFS Worldwide Flight Services
09.2017 - 01.2020
Water Technician
Roto-Rooter Plumbing & Drain Service
06.2016 - 08.2017
General Laborer
Southern Comfort Consulting
07.2014 - 05.2016
Associate Degree - HVAC
Nunez Community College
High School Diploma -
New Orleans Science and Math