Darius Chavis
PA
Summary
Support services professional with comprehensive background in administrative tasks and customer support. Known for reliability and ability to adapt to evolving team needs. Focused on collaborative efforts to achieve organizational goals, leveraging strong organizational skills and attention to detail. Experienced with managing various clerical duties to ensure smooth office operations. Utilizes strong organizational skills to prioritize tasks and meet deadlines efficiently. Knowledge of customer service best practices, contributing to supportive and effective work environment. Knowledgeable and have a proven track record in all administrative tasks along with a proven track record in streamlining office operations and enhancing support services. Demonstrated ability to manage 90 plus employees with administrative and labor related tasks effectively to provide exceptional service. Excelled in utilizing time management and communication skills to meet departmental goals and support team efficiency.
Overview
14
14
years of professional experience
Work History
Data Support Services Clerk
City of Philadelphia
11.2016 - Current
- Type, prepare, and revise documents using a personal computer and various word processing software; type from drafts, transcripts, preprinted material; short narratives such as memos, letters, legal documents and articles often involving technical terms, using descriptive information on forms; compose and generate reports, charts, and/or technical data with numbers, and compile descriptive information
- Use software programs to access, sort, merge and/or update data or documents; combine software package programs to accomplish desired requests
- Use desk references to resolve questions of grammar, punctuation, spelling, business format; studies rough draft to resolve questions of meaning, order and accuracy
- Creates, files, retrieves, and maintain materials in manual and automated filing systems
- Receives and distributes mail, answer telephone, photocopies and other office support and secretarial functions as required
- Create and update tracking data into SharePoint database under designated Program Analyst, conduct mass mailings to all providers
- Receive and scan insurance certificates and distribute to designated Program Analyst via email to ensure provider insurance compliance and updates; provide information into insurance spreadsheet tracking database along with providing Program Analyst with monthly report
- Upload completed typed contracts into Automated Contract Information Systems, (ACIS), contract tracking system; upload contract into DocuSign software where provider will receive finalized contract for signature
- Maintain yearly provider contract list via database regarding new and older providers with DHS
- Research, assist with special projects, which may include reproduction, (for court purposes), of documents as requested
- Inventory, order, receive, and distribute office supplies, and equipment throughout contracts department, along with special supply orders
- Create and compose reports as required by management
- Work with limited or no supervision
- Assist with others and duties as needed
- Proofs work of others
- In absence of supervisor, sets priorities and coordinates work to meet deadlines
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Admin. Assistant/Supervisor/Data Entry
Staffing, Now, Inc.
05.2011 - 09.2016
- Assignments would vary from company to company but, my primary duties in an Administrative Assistant capacity were, consisted of managing workflow, distribution of assignments to other temporary staff; ensured deadlines were met regarding special project need
- Ensured that all assignments given were completed precisely as requested
- Implemented and assisted with already implemented programs, using various software programs already in place
- Generated and drafted letters, memoranda, emails; scheduled appointments, conference calls, kept calendars, and all other duties as assigned
- Supervised 15+ clerical staff and engaged in routine office procedure concerning clocking in-out; time off scheduling of employees
- While adhering to the duties of a Data Entry Operator, I would transfer data from hard copy into computer, (i.e., keyboard, recorder, or optical scanners)
- Created spreadsheets along with formulas
- Verify data via source, update existing data, retrieve data from database or electronic files as needed, performed regular backups to ensure data protection
Paralegal Intern
First Judicial District Court
09.2010 - 03.2011
- Worked in the office of the Civil Litigation Department for the City of Philadelphia under the supervision of Case Managers whom over saw the case load
- Duties included but were not limited to entering case information into City of Philadelphia Data Base, 'BANNON', regarding the cases being litigated and created a synopsis for case manager review
- Prepared and filed civil cases, handled court docket (scheduled and cancelled court dates) of said litigants, along with providing information regarding complex information
- Created interrogatories and responded to motions regarding said cases until conclusion
- Assisted our Community Based Organization with assistance in community and advised whether a case is attorney worthy or self-help would suffice; (i.e., filing expungement(s), bankruptcy requirements, civil comprehension, insurance, and most importantly when the lawyer is the best recourse
Education
Associates Degree - Paralegal Studies
The PJA School
02.2011
Skills
- MSOffice365
- MS Excel
- MS Outlook
- MS PowerPoint
- Word Perfect
- Google Docs
- Dropbox
- Social Media Savvy
- Quicken (novice)
- Type 70 WPM
- Data Entry (10K KS)
- Dictaphone Equipment
- Strong Organization
- Scheduling appointments
- Filing systems
- Documentation
- Policy Enforcement
- Expense Tracking
- Customer Satisfaction
- Relationship Building
- Database entry
- Quality Control
- File and database management
- Administrative Support
- Schedule and calendar management
- Document Management
- Mail handling
- Prioritization
- Telephone Etiquette
- File Maintenance
- Mail Sorting
- Processing mail
- Administrative tasks
- Correspondence Writing
- Expense Reports
- Basic accounting
- Record preparation
- Supply tracking
- Scanning and copying
- Confidentiality
- Verbal and writing communication
- Records retrieval
- Peer relationships
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Collaboration and Teamwork
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Microsoft Office
- Documentation skills
- Self Motivation
- Maintaining Client Records
- Conflict Resolution
- Computer Literacy
- Goal Setting
- Professionalism
- Policy understanding
- Interpersonal Communication
Volunteer Experience
The Men of MillCreek, Office Manager
Timeline
Data Support Services Clerk
City of Philadelphia
11.2016 - Current
Admin. Assistant/Supervisor/Data Entry
Staffing, Now, Inc.
05.2011 - 09.2016
Paralegal Intern
First Judicial District Court
09.2010 - 03.2011
Associates Degree - Paralegal Studies
The PJA School