Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Darius Depina

Randolph,MA

Summary

Dynamic leader with a proven track record at KFC, enhancing team productivity and customer satisfaction through strategic planning and effective communication. Skilled in inventory control and staff management, I fostered a 20% increase in team efficiency. Known for adaptability and fostering positive work environments, I excel in fast-paced settings, driving operational excellence and continuous improvement.

Overview

7
7
years of professional experience

Work History

Supervisor

KFC
05.2017 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.

Forklift Operator

W.b mason
01.2023 - 08.2024
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
  • Used equipment such as Type and Type to process excess materials and support recycling efforts.
  • Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.

Secretary

Wellness Medical Center
07.2021 - 11.2023
  • Scheduled appointments and conducted follow-up calls to clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
  • Improved office workflow by redesigning document submission process.
  • Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Provided comprehensive support to new staff, facilitating faster integration into team.
  • Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Streamlined communication processes, resulting in faster response times to internal queries.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.

Warehouse Worker

Amazon
03.2018 - 01.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Consistently lifted materials weighing as much as Number pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Streamlined inventory management, updating records to reflect real-time stock levels.
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
  • Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.

Education

Highschool -

East Boston High School
Boston, MA
06.2020

Skills

  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Training and mentoring
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Staff Development
  • Staff Discipline
  • Processes and procedures
  • Operations Management
  • Process Improvement
  • Process Monitoring and Improvement
  • Project Management
  • Schedule development
  • Policy Enforcement
  • Priority management
  • Inventory Oversight
  • Expectation setting
  • Negotiation
  • Software experience
  • Business Administration
  • Financial Management
  • Waste Reduction
  • Business Development
  • Data Analytics
  • Contract Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Industrial hygiene
  • Multitasking Abilities
  • Time Management
  • Attention to Detail
  • Multitasking
  • Excellent Communication
  • Decision-Making
  • Effective Communication
  • Adaptability and Flexibility
  • Organizational Skills
  • Analytical Thinking
  • Team building
  • Active Listening
  • Professionalism
  • Interpersonal Skills
  • Relationship Building
  • Reliability
  • Adaptability
  • Self Motivation
  • Task Prioritization
  • Project Planning
  • Idea Development and Brainstorming
  • Written Communication
  • Improvement plan knowledge
  • Audit reporting
  • Data Analysis
  • Logistics Coordination
  • Process Analysis
  • Interpersonal Communication
  • Program Evaluation
  • Problem-solving aptitude
  • Quantitative skills
  • Time management abilities
  • Professional Demeanor
  • Analytical Skills
  • Team Collaboration
  • Continuous Improvement
  • Issue Research
  • Project restructuring
  • Disaster Recovery Planning
  • International mobility management
  • Goal Setting
  • Problem-solving abilities

Type or edit your skills here

Languages

Cape Verdean Creole
Professional Working

Timeline

Forklift Operator

W.b mason
01.2023 - 08.2024

Secretary

Wellness Medical Center
07.2021 - 11.2023

Warehouse Worker

Amazon
03.2018 - 01.2021

Supervisor

KFC
05.2017 - Current

Highschool -

East Boston High School

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Darius Depina