Darius Depina
Randolph,MA
Summary
Dynamic leader with a proven track record at KFC, enhancing team productivity and customer satisfaction through strategic planning and effective communication. Skilled in inventory control and staff management, I fostered a 20% increase in team efficiency. Known for adaptability and fostering positive work environments, I excel in fast-paced settings, driving operational excellence and continuous improvement.
Overview
7
7
years of professional experience
Work History
Supervisor
KFC
625 American Legion Highway
05.2017 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Observed packing operations to verify conformance to specifications.
Forklift Operator
W.b mason
Boston Ma
01.2023 - 08.2024
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Adjusted machinery and notified supervisors of malfunctions.
- Promoted operational efficiency by maximizing loads on each transfer.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
- Used equipment such as Type and Type to process excess materials and support recycling efforts.
- Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
Secretary
Wellness Medical Center
Dorchester, MA
07.2021 - 11.2023
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
- Improved office workflow by redesigning document submission process.
- Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Streamlined communication processes, resulting in faster response times to internal queries.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
Warehouse Worker
Amazon
Canton Ma
03.2018 - 01.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Consistently lifted materials weighing as much as Number pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
- Optimized storage space, rearranging items to better utilize available square footage.
- Reduced waste, implementing recycling procedures for packaging materials.
- Streamlined inventory management, updating records to reflect real-time stock levels.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
- Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.
Education
Highschool -
East Boston High School
Boston, MA06.2020
Skills
- Goal-Oriented
- Staff Management
- Employee Motivation
- Training and mentoring
- Complex Problem-Solving
- Strategic Planning
- Inventory Control
- Staff Development
- Staff Discipline
- Processes and procedures
- Operations Management
- Process Improvement
- Process Monitoring and Improvement
- Project Management
- Schedule development
- Policy Enforcement
- Priority management
- Inventory Oversight
- Expectation setting
- Negotiation
- Software experience
- Business Administration
- Financial Management
- Waste Reduction
- Business Development
- Data Analytics
- Contract Management
- Teamwork and Collaboration
- Problem-Solving
- Industrial hygiene
- Multitasking Abilities
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Decision-Making
- Effective Communication
- Adaptability and Flexibility
- Organizational Skills
- Analytical Thinking
- Team building
- Active Listening
- Professionalism
- Interpersonal Skills
- Relationship Building
- Reliability
- Adaptability
- Self Motivation
- Task Prioritization
- Project Planning
- Idea Development and Brainstorming
- Written Communication
- Improvement plan knowledge
- Audit reporting
- Data Analysis
- Logistics Coordination
- Process Analysis
- Interpersonal Communication
- Program Evaluation
- Problem-solving aptitude
- Quantitative skills
- Time management abilities
- Professional Demeanor
- Analytical Skills
- Team Collaboration
- Continuous Improvement
- Issue Research
- Project restructuring
- Disaster Recovery Planning
- International mobility management
- Goal Setting
- Problem-solving abilities
Type or edit your skills here
Languages
Cape Verdean Creole
Professional Working
Timeline
Forklift Operator
W.b mason
01.2023 - 08.2024
Secretary
Wellness Medical Center
07.2021 - 11.2023
Warehouse Worker
Amazon
03.2018 - 01.2021
Supervisor
KFC
05.2017 - Current
Highschool -
East Boston High School