Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Darius Dugger

Darius Dugger

Summary

  • Experienced Host/Waiter at Charlestown Retirement Community in Catonsville for 4 years, showcasing a friendly demeanor and strong customer service skills in a fast-paced setting.


  • Part-time Graphic Designer with artistic talents and expertise in multiple computer programs, attaining a client satisfaction rate of over 95%.


  • Proven Sales professional who consistently boosts revenue and enhances customer satisfaction through team collaboration, strategic planning, client relationship management, and adaptive problem-solving skills.

Overview

8
8
years of professional experience

Work History

Sales Specialist

Apple Inc.
11.2021 - Current
  • Sales Specialist
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Adapted selling approach based on each customer's unique needs/preferences; tailoring product offerings accordingly.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Supported store with tasks including scheduling appointments, processing transactions, and handling customer inquiries professionally.

Waiter/Host

Charlestown Retirement Community
07.2017 - 11.2021
  • -Host
  • -Wait Staff trainer
  • -Waited on tables
  • -Bussed tables
  • -Food runner
  • -Participated in a scholarship program to help pay for my college tuition
  • -Made many life long relationships with the residents and staff
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

High School Diploma -

Catonsville
06.2019

Skills

  • Collaborative teamwork
  • Customer engagement
  • Effective communication
  • Strong work ethic
  • Effective relationship management
  • Customer support expertise
  • Sales proficiency
  • Sales development training
  • Stock control
  • Sales closing techniques

Languages

English

Timeline

Sales Specialist

Apple Inc.
11.2021 - Current

Waiter/Host

Charlestown Retirement Community
07.2017 - 11.2021

High School Diploma -

Catonsville
Darius Dugger