Experienced Host/Waiter at Charlestown Retirement Community in Catonsville for 4 years, showcasing a friendly demeanor and strong customer service skills in a fast-paced setting.
Part-time Graphic Designer with artistic talents and expertise in multiple computer programs, attaining a client satisfaction rate of over 95%.
Proven Sales professional who consistently boosts revenue and enhances customer satisfaction through team collaboration, strategic planning, client relationship management, and adaptive problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sales Specialist
Apple Inc.
11.2021 - Current
Sales Specialist
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Provided first-rate service to all customers and potential customers.
Adapted selling approach based on each customer's unique needs/preferences; tailoring product offerings accordingly.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Supported store with tasks including scheduling appointments, processing transactions, and handling customer inquiries professionally.
Waiter/Host
Charlestown Retirement Community
07.2017 - 11.2021
-Host
-Wait Staff trainer
-Waited on tables
-Bussed tables
-Food runner
-Participated in a scholarship program to help pay for my college tuition
-Made many life long relationships with the residents and staff
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.