Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Production Line Worker
Pilgrims Pride JBS
01.2024 - Current
Followed safety protocols to prevent accidents and injuries to self and colleagues.
Collaborated with some 20 production workers to achieve smooth running of production line.
Optimized workflow by adapting quickly to changes in production schedules or 1 of 5 job assignments as needed.
Credit Manager
Rent-A-Center
10.2017 - 01.2024
Maintenance of nearly 600 customer files, accounts, payments, and status of customer accounts.
Develop strong relationships with clients through professional communication and timely resolution to assist in customer ownership.
Monitoring outstanding debts and optimizing collection efforts to resolve accounts expeditiously, leading to nearly 30% revenue increase.
Associate
Walmart
06.2014 - 03.2016
Contributed to visual merchandising efforts by organizing items that enticed shoppers to make purchases.
Managed conflict resolution with dissatisfied customers professionally, increasing likelihood of shopper retention by 60%.
Boosted customer satisfaction levels with exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
No Degree - English Literature
Georgia Southwestern State University
Americus, GA
05.2014
Skills
Customer Engagement
Risk Mitigation
Research and Due Diligence
Records Management
Client Relationship Management
Procedure Enforcement
Relationship Building
Ethical Conduct
Timeline
Production Line Worker
Pilgrims Pride JBS
01.2024 - Current
Credit Manager
Rent-A-Center
10.2017 - 01.2024
Associate
Walmart
06.2014 - 03.2016
No Degree - English Literature
Georgia Southwestern State University
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