Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Darius Edwards

Houston

Summary

Accomplished food and beverage professional with a strong emphasis on customer service in fast-paced hospitality sectors. Skilled in team management, inventory oversight, and compliance with health standards. Track record of improving guest experiences and operational workflows. Committed to excellence in dining service and effective vendor collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food and Beverage Supervisor

Marriott Hollywood Beach
04.2025 - Current
  • Ensured compliance with health department regulations by maintaining a clean, organized workspace.
  • Managed food and beverage orders efficiently, resulting in improved customer satisfaction.
  • Coordinated front-of-house and back-of-house teams to reduce peak hour wait times.
  • Educated staff on sanitation protocols, achieving consistent top-rated health inspection scores.

Room Service Server

Seminole Hard Rock Hotel & Casino - Hollywood, FL
04.2022 - 07.2025
  • Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties.

In Room Dining Server

JW Marriott Miami Turnberry Resort & Spa
05.2020 - 06.2024
  • Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; set up, restock, and tear down buffets; serve items such as water, coffee, and other beverages. These positions are typically eligible for tips.
  • Excellent verbal, written, and interpersonal communication skills

Bank Teller

Bank of America
04.2018 - 08.2020
  • Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts.
  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
  • 5+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
  • Basic Microsoft Office skills & able to provide leadership by coaching, training, and mentoring

Barista

Starbucks
04.2017 - 05.2019
  • Promotes the culture, value, and missions of Starbucks.
  • Provides excellent customer service to all guests (skill: communication).
  • Able to work under pressure and maintains a calm demeanor at all times (skill: works well under pressure).
  • Maintains the store and anticipates the customer's needs (skill: good planning skills).
  • Someone who always arrives at their shift on time and maintains a consistent attendance (skill: punctual).
  • Able to work flexible hours that include early mornings, evenings, weekends, nights and possible holidays.
  • Is a great multi-tasker and able to perform many different tasks within the store during each shift (skill: multitasker).

Education

High School Diploma -

Dr Michael Krop Senior Highschool
Miami, FL

Associate Degree - Criminal Justice

Miami Dade College
Miami, FL
02.2023

Skills

  • Hospitality and food service skills
  • Bartending and serving experience
  • Customer relations and support
  • Cash handling proficiency
  • Microsoft Excel knowledge
  • Upselling and sales techniques
  • Leadership in guest services
  • Retail operations
  • Barista experience
  • Serving
  • Restaurant experience
  • Cash handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • Microsoft Office Specialist
  • February 2020 to Present

Accomplishments

  • Recognized for handling guest complaints professionally, resolving 90%+ of issues on the spot.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Food and Beverage Supervisor

Marriott Hollywood Beach
04.2025 - Current

Room Service Server

Seminole Hard Rock Hotel & Casino - Hollywood, FL
04.2022 - 07.2025

In Room Dining Server

JW Marriott Miami Turnberry Resort & Spa
05.2020 - 06.2024

Bank Teller

Bank of America
04.2018 - 08.2020

Barista

Starbucks
04.2017 - 05.2019

High School Diploma -

Dr Michael Krop Senior Highschool

Associate Degree - Criminal Justice

Miami Dade College

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