Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darius Edwards

Dallas

Summary

Diligent Project Team Supervisor with a proven track record in managing and guiding teams to achieve ambitious goals. Successfully led multiple projects, ensuring timely completion while maintaining high-quality standards and fostering a collaborative environment. Recognized for expertise in conflict resolution and strategic planning, with a strong commitment to enhancing employee satisfaction and overall business success. Proactive and goal-oriented professional known for reliability, adaptability, and a swift capacity to learn, dedicated to leveraging strengths to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Project Team Supervisor/Retail Market Manager

Anderson Merchandisers, LLC
08.2022 - Current
  • Supervised daily operations, ensuring adherence to safety and quality standards.
  • Mentored team members, fostering skill development and enhancing productivity.
  • Implemented process improvements that streamlined workflows and reduced downtime.
  • Coordinated scheduling and resource allocation to meet project deadlines effectively.
  • Conducted performance evaluations, providing constructive feedback for continuous improvement.
  • Led team meetings to communicate goals and align efforts towards strategic objectives.
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
  • Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
  • Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
  • Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Anderson Merchandisers

TSL
12.2023 - 08.2024
  • Build rapport through daily communication with store associates and management
  • Train, supervise, and develop skills of Sales Merchandisers, fellow Territory Sales Leads, and seasonal associates
  • Educate customers and store personnel on the features and benefits of our client’s brands and product lines
  • Maintain accuracy and high quality of work in all areas of the store to meet or exceed client expectations
  • Have detailed knowledge of all company policies
  • Communicate successes or potential barriers to the Market Sales Manager
  • Knowledgeable, detailed understanding and consistent use of all available functions of handheld device
  • Maintain company, client and retailer confidentiality
  • Developed visual merchandising strategies to enhance product presentation and drive customer engagement.
  • Collaborated with cross-functional teams to execute promotional displays and seasonal setups effectively.
  • Led initiatives to refresh store layouts, improving customer flow and enhancing shopping experience.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

Host/Busser/Dishwasher

Red Lobster
12.2023 - 05.2024
  • Seating: Welcoming customers and showing them to their tables
  • Serving food: Bringing out meal orders if waitstaff are busy
  • Taking care of dishes: Removing used plates, glasses, cutlery, and napkins from tables, wiping up spills, and replacing cutlery and glassware
  • Refilling: Refill beverages, take orders(occasionally), and provide special silverware sets to families with young children
  • Cleaning: Clean and reset tables after guests leave, and ensure that the menus, crockery, and cutlery are cleaned and replenished between tables
  • Maintaining health and safety: Maintain health and safety regulations at all kitchen and dining areas
  • General maintenance: Ensure proper seating, clear and reset tables, and maintain general maintenance of the dining room, restrooms, lobby, and outside grounds

Special Projects Trainer

Anderson Merchandisers
02.2022 - 12.2023
  • The Project Specialist position is responsible for the execution of Anderson Merchandisers standards to meet client expectations for complex store remodels
  • This role will be responsible for large scale rearrangement of store's products and the fixtures on which the products sit
  • Building new sales floor fixtures as well as uninstalling existing fixtures
  • Moving of existing sales floor fixtures both basic and complex Installation of basic electronic equipment - no programming or set up functions
  • Basic Modular and counter detailing Set merchandise to modular guidelines
  • Relocating excess merchandise to a new location designated by store management
  • Use of basic hand tools and or cordless drill

Driver/Laborer

Freight Breakers LLC
08.2020 - 12.2021
  • Loaded and unloaded freight
  • By hand or forklift/clamp
  • Able to lift heavy items up to 150lbs on own or with help.
  • Stack pallets according to instructions and diagrams

Merchandiser

Keurig Dr Pepper Inc.
08.2019 - 08.2020
  • Whether stocking products on the sales floor
  • Organizing the back room or building displays
  • Work closely with store managers to make sure delicious products are always easy to find and in stock for the consumers.

Clerk/Cashier

QuikTrip
08.2018 - 05.2019
  • Responsible for A Lot!!! Basically everything that needs to be done in the store. Stocking coolers, keeping store dusted and cleaned, purchase transactions, stock and organize product, hitting all contacts, being to jump on register and help take out a line of people and then run back to the kitchen to make orders. Doing all of this work at a very very fast pace (most of the day)

Cashier Sales Associate

University of West Alabama
12.2017 - 07.2018
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Used time efficiently when not serving customers, including folding clothes and putting out books.
  • Engaged with customers in a sincere and friendly manner.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Followed merchandising guidelines to present visually appealing displays.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.

Cashier/Assistant Manager

Little Caesars Xpress
01.2017 - 06.2018
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Supported Chief Operating Officer with daily operational functions.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Managed customer flow and backed up lines to reduce checkout wait time.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Operated all kitchen equipment adeptly.
  • Collaborated on hiring and termination decisions with management.

Office Assistant

University of West Alabama
07.2016 - 12.2016
  • Greet and serve students, faculty and family with a smile.
  • Knowledge of looking up information in a promptly manner.
  • Having a good insight of what activities the students will enjoy and will also learn from.
  • Working well with younger staff as well as taking orders from Head staff.
  • Screened all visitors and directed them to the correct employee or office.
  • Helped distribute employee notices and mail around the office.
  • Directed guests and routed deliveries and courier services.

Operations Assistant

University of West Alabama
05.2016 - 08.2016
  • Worked with others in completing vigorous task.
  • Set and met goals within deadlines.
  • Worked in challenging conditions to complete task without complaining.
  • Came up with solutions to problems in a quick and professional way.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.

Operations Assistant

Dicks Sporting Goods
06.2015 - 08.2015
  • At times help the salesperson.
  • Assisted operations manager with planning of routine operations and special projects.
  • Ensured that each guest's experience was positive, memorable and consistent.
  • Facilitate with the unloading of trucks and processing of freight
  • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively

Customer Service Representative

Pizza Hut
02.2015 - 06.2015
  • Helped drive sales goals and achieve monthly quotas.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Learned, referenced and applied product knowledge information.
  • Politely assisted customers in person and via telephone.

Education

Exercise Science Internship - Exercise Science

University of West Alabama Fitness Center
Livingston, AL
05.2018

Bachelor of Science - Exercise Science

University of West Alabama
Livingston, AL
01.2018

High School Diploma -

Ben. C. Rain High School
Mobile, AL
01.2013

Skills

  • Natural talent
  • Analytical problem solver
  • Collaborative team member
  • Collaborative team member
  • Sales expertise
  • Management
  • Organizational skills
  • Effective communication
  • Customer service representative
  • Customer Service
  • Customer Care
  • Merchandising
  • Sports Coaching
  • Warehouse experience
  • Personal Training
  • Delivery Driver Experience
  • Heavy Lifting
  • Effective leadership
  • Assignment delegation
  • Performance improvement
  • Staff training
  • Goal setting
  • Overseeing daily activities
  • Problem-solving
  • Daily workflow improvement
  • Team Check-ins

Timeline

Anderson Merchandisers

TSL
12.2023 - 08.2024

Host/Busser/Dishwasher

Red Lobster
12.2023 - 05.2024

Project Team Supervisor/Retail Market Manager

Anderson Merchandisers, LLC
08.2022 - Current

Special Projects Trainer

Anderson Merchandisers
02.2022 - 12.2023

Driver/Laborer

Freight Breakers LLC
08.2020 - 12.2021

Merchandiser

Keurig Dr Pepper Inc.
08.2019 - 08.2020

Clerk/Cashier

QuikTrip
08.2018 - 05.2019

Cashier Sales Associate

University of West Alabama
12.2017 - 07.2018

Cashier/Assistant Manager

Little Caesars Xpress
01.2017 - 06.2018

Office Assistant

University of West Alabama
07.2016 - 12.2016

Operations Assistant

University of West Alabama
05.2016 - 08.2016

Operations Assistant

Dicks Sporting Goods
06.2015 - 08.2015

Customer Service Representative

Pizza Hut
02.2015 - 06.2015

Exercise Science Internship - Exercise Science

University of West Alabama Fitness Center

Bachelor of Science - Exercise Science

University of West Alabama

High School Diploma -

Ben. C. Rain High School

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