A results-driven leader with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
5
5
years of professional experience
Work History
Outside Sales Representative
MHC Kenworth
01.2025 - Current
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success..
Provided feedback on customer trends to enhance product offerings and improve satisfaction.
Delivered product presentations and demonstrations to potential customers, increasing engagement.
Parts Manager
MHC Kenworth
12.2022 - 12.2024
Managed inventory worth $4.6 Million/Monthly
Credit Analysis for potential and existing customers
Negotiate with suppliers for best possible outcome for both parties
Employee Scheduling (Time using ADP)
Leadership/ Employee Relations+60 employees that report to me
Creating/Approving purchase orders for stock orders up to 100k
Financial Spreadsheet/ Gross Profit v. Loss Analysis
Management Trainee
MHC Kenworth
04.2022 - 12.2022
Head of Customer Service
Staxmatic HVAC And Refrigeration
07.2020 - 03.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
Provided primary customer support to internal and external customers.
Processing Payments from Suppliers and Clients
Dispatching Technicians on Day to Day assignments
Received 50+ services issue reports daily
Education
BBA - Business Management/Supply Change Management
Kansas Wesley University
Salina, KS
01-2020
Skills
Excellent Communication
Decision-Making
Flexible and Adaptable
Active Listening
Multitasking Abilities
Analytical and Critical Thinking
Timeline
Outside Sales Representative
MHC Kenworth
01.2025 - Current
Parts Manager
MHC Kenworth
12.2022 - 12.2024
Management Trainee
MHC Kenworth
04.2022 - 12.2022
Head of Customer Service
Staxmatic HVAC And Refrigeration
07.2020 - 03.2022
BBA - Business Management/Supply Change Management