Summary
Overview
Work History
Education
Skills
Timeline
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Darius Irby

Kennedale,TX

Summary

Results-driven production leader with extensive experience in technical support, coaching, and process development. Proven track record of identifying productivity opportunities and implementing effective solutions to enhance operational efficiency. Highly motivated and adaptable, with a strong work ethic and exceptional interpersonal skills. Adept at working independently, mastering new skills quickly, and taking on new challenges to drive continuous improvement and achieve organizational goals.

Overview

11
11
years of professional experience

Work History

Production Lead

Hello Fresh
Irving, TX
03.2022 - Current
  • Ensured safety regulations were followed by all staff members.
  • Tracked progress against objectives and reported regularly on progress made.
  • Resolved conflicts between staff members when necessary.
  • Provided guidance and support to subordinates in their daily activities.
  • Developed strategies for improving efficiency, productivity, and cost-effectiveness in the production line.

General Manager

Panera Bread
Chicago, IL
01.2017 - 03.2022
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

Shift Leader

Taco Bell
Chicago, IL
02.2015 - 01.2017
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Resolved customer complaints promptly and professionally.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Customer Service Cashier

Walmart
Chicago, IL
02.2014 - 02.2015
  • Operated cash registers to process payments for goods and services.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Balanced cash drawers at the end of each shift.

Education

McEachern High School
Chicago, IL

Skills

  • Technical knowledge
  • Equipment safety
  • Coaching and Mentoring
  • Effective Communication
  • Task Prioritization
  • Decision-Making

Timeline

Production Lead

Hello Fresh
03.2022 - Current

General Manager

Panera Bread
01.2017 - 03.2022

Shift Leader

Taco Bell
02.2015 - 01.2017

Customer Service Cashier

Walmart
02.2014 - 02.2015

McEachern High School

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Darius Irby