Accomplished Non-Emergency Medical Transportation Driver and Caregiver with a proven track record at DJackson1LLC, enhancing patient satisfaction through exceptional service and empathy. Expert in safe driving techniques and patient care, demonstrating critical thinking and a team player attitude. Increased operational efficiency and maintained an accident-free driving record, showcasing professionalism and courtesy.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Non-Emergency Medical Transportation Driver
DJackson1LLC
01.2020 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Improved patient satisfaction by providing timely and efficient medical transportation services.
Communicated with patients and healthcare workers.
Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
Assisted handicapped customers to safely complete transfers between van and facility.
Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
Effectively communicated with dispatch to schedule transport progression and receive new orders.
Non-Emergency Medical Transportation Driver
Transporcare
06.2017 - 01.2020
Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
Communicated with patients and healthcare workers in both English and [Language].
Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
Improved patient satisfaction by providing timely and efficient medical transportation services.
Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
Caregiver
Self-employed
06.2010 - 06.2017
Assisted with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed housekeeping duties to maintain cleanliness standards.
Over the Road Truck Driver
JB Hunt / 2000 Owner Operator
11.1993 - 06.2010
Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
Guaranteed customer satisfaction by delivering shipments in excellent condition and promptly addressing any concerns or issues.
Facilitated successful deliveries under challenging weather conditions using defensive driving skills honed over years of experience navigating diverse terrains nationwide.
Managed paperwork accurately and efficiently, including bills of lading, driver manifests, and expense reports.
Enhanced company''s public image by maintaining a clean and professional appearance both personally and with equipment while on the job.
Increased fuel efficiency through proper gear utilization and adherence to speed limits.
Education
Commercial Truck Driving
JB Hunt Truck Driving School
Rantoul, IL
11-1993
Skills
Strong navigation skills
Team player attitude
Patient care
Critical thinking
Defensive driving
Professionalism and courtesy
Wheelchair handling
Safe driving techniques
Attention to detail
Health and safety regulations
CPR certified
Patient lifting techniques
Certification
NSC First Aid,CPR,AED Certification
NSC Defensive Driving Course, 10X Edition
Passenger Assistance Safety and Sensitivity (PASS)7.0
Lift, Wheelchair & Stretcher Operations
DAS 500- Benefits Trafficking for Non-Emergency Medical Transportation
Timeline
Non-Emergency Medical Transportation Driver
DJackson1LLC
01.2020 - Current
Non-Emergency Medical Transportation Driver
Transporcare
06.2017 - 01.2020
Caregiver
Self-employed
06.2010 - 06.2017
Over the Road Truck Driver
JB Hunt / 2000 Owner Operator
11.1993 - 06.2010
NSC First Aid,CPR,AED Certification
NSC Defensive Driving Course, 10X Edition
Passenger Assistance Safety and Sensitivity (PASS)7.0
Lift, Wheelchair & Stretcher Operations
DAS 500- Benefits Trafficking for Non-Emergency Medical Transportation
Commercial Truck Driving
JB Hunt Truck Driving School
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