Aquandre Johnson
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for a new career to further advance investigation skills.
Overview
12
12
years of professional experience
Work History
Police Officer
Charlotte Mecklenburg Police Department
10.2019 - Current
- Secured crime scenes, gathered evidence and questioned witnesses.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Conducted over 100 thorough investigations for various cases, leading to timely resolutions and justice served.
Soldier
United States Army National Guard
06.2012 - Current
- Secured and protected military property, assets and personnel.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Rated job performance for 10 subordinates providing timely and effective feedback.
Client Service Representative
Background Investigative Breau
06.2017 - 10.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Bachelor Of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC12.2017
Skills
- Case Management
- Verbal and written communication
- Analytical Thinking
- Investigation documentation
- Evidence organization
- Report Writing
- Courtroom Testimony
- Legal Compliance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Police Officer
Charlotte Mecklenburg Police Department
10.2019 - Current
Client Service Representative
Background Investigative Breau
06.2017 - 10.2019
Soldier
United States Army National Guard
06.2012 - Current
Bachelor Of Arts - Criminal Justice
University of North Carolina At Charlotte