Phuc Trinh

• Sorting paper out for five different companies owned by NBL Enterprises.
• Maintained all documents in a secure electronic database.
• Prepared reports on document control activities as required by management.
• Reports on tax notices made by the City of Quincy/ Malden/ Boston for all different locations of the Banh Mi Ba Le franchise.

https://docs.google.com/document/d/1qR55mPD0O_DQJdDZ8YQsWbE0TTHuIJewjBs2dMsMgDs/edit?usp=sharing

• Analyzed key entrepreneurial strategies from How to Win at the Sport of Business, identifying Mark Cuban’s success factors, such as adaptability, continuous self-learning, risk management, and customer focus.
• Evaluated business missteps and proposed improvements, such as balancing team delegation, and adopting a more diversified risk approach.
• Developed strategic solutions to enhance business performance, including the integration of digital platforms and exclusive local partnerships, to increase brand visibility and customer loyalty. Furthermore, demonstrated strong reflective and analytical thinking by identifying lessons learned and outlining how they influence my personal business philosophy and future entrepreneurial decisions.

https://docs.google.com/document/d/16zrXFjQ7xhcXvO2lBI19wRIrZtI6gBWzGsGHnPfna3g/edit?usp=sharing

• Conducted an in-depth ethnographic study of the Vietnamese community in Dorchester, examining cultural practices, language use, and social interactions through the lens of John Swales’ discourse community theory.
• Elaboration on how a community can be brought together through a mutual purpose, shared experiences, and how the community itself can be formed through languages.