Darius Mais
Jonesboro,GA
Summary
Diligent Claims Adjuster with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
STANLEY STEEMER
05.2015 - Current
- Lead a team of 100+ employees in providing high-quality cleaning services to residential and commercial customers
- Supervised day-to-day operations to meet performance, quality and service expectations
- Create strategies to improve employee and consumer engagement to improve sales
- Develop routes and dispatch jobs for technicians in Atlanta, Macon, Houston, and Toms River
- Develop and maintain strong relationships with customers to ensure repeat business opportunities
- Manage employee schedules, conduct training sessions
Education
Bachelor of Arts - Business Administration
Clark Atlanta University
Atlanta, Georgia05.2019
Skills
- Proficient in strategic planning, problem solving, and decision making
- Excellent organizational skills with attention to detail
- Customer service
- Money handling
- Decision-making
- Problem-solving
Certification
- Licensed Insurance Adjuster – Georgia, Florida, Louisiana, and Oklahoma
- State Farm Certified Adjuster
- Estimatics Certified
- Lean Six Sigma Yellow Belt Certified
Timeline
Assistant Manager
STANLEY STEEMER
05.2015 - Current
Bachelor of Arts - Business Administration
Clark Atlanta University
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