Sean Couch
Marysville,CA
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Detail-oriented [Job Title] with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.
Overview
13
13
years of professional experience
Work History
Senior Medical Billing Specialist
Avant Care
03.2018 - 12.2023
- Improved revenue cycle by managing and overseeing the entire medical billing process.
- Streamlined billing procedures for increased efficiency and reduced errors.
- Enhanced reimbursement rates by conducting regular audits of billing data.
- Increased accuracy in claims submissions, resulting in higher reimbursement levels.
- Implemented effective training programs for new hires to ensure consistent quality and performance standards.
- Managed a team of billing specialists, ensuring accurate and timely submission of claims.
- Maintained compliance with industry regulations by staying current on changes in coding and billing practices.
- Oversaw daily operations for efficient workflow and productivity within the medical billing department.
Patient Service Representative
Lopez Health Services
02.2012 - 12.2015
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Provided compassionate support for patients facing financial challenges, assisting them in navigating available resources and payment options.
- Contributed to the resolution of billing disputes by working closely with insurance companies and patients to clarify charges and payment expectations.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
Data Analyst
Aspire Tech
11.2010 - 06.2012
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Streamlined data processing for faster results by implementing advanced analytics tools.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Reduced operating costs by automating manual data processes using scripting languages such as Python or R.
- Maintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing the adaptability of solutions provided.
- Resolved complex business challenges by leveraging statistical modeling techniques and machine learning algorithms.
Education
General Studies
Lindhurst High School
Olivehurst, CA06.2014
Skills
- Accounts Receivable Management
- Revenue Cycle Management
- Medicare and Medicaid Regulations
- Denial Management Strategies
- Healthcare Reimbursement Models
- Team Collaboration Aptitude
- Anatomy and Physiology Knowledge
- Customer Service Excellence
- Organizational Competence
- Electronic Health Records Experience
Affiliations
- volunteer work
References
References available upon request.
Timeline
Senior Medical Billing Specialist
Avant Care
03.2018 - 12.2023
Patient Service Representative
Lopez Health Services
02.2012 - 12.2015
Data Analyst
Aspire Tech
11.2010 - 06.2012
General Studies
Lindhurst High School
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