Darius Miranda
Wildomar,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
9
9
years of professional experience
Work History
Shift Leader
Walgreens
01.2022 - Current
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved conflicts between team members in professional manner, preserving strong working relationships in process.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Trained new employees and delegated daily tasks and responsibilities.
Assistant Store Manager
Rite Aid
05.2021 - 09.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Increased Sales by 10%
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies
General Merchandiser
Target Corp
04.2015 - 05.2021
- Owned Home and Decor department zone each day, keeping everything customer- and inspection-ready.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Answered customer questions regarding store merchandise, department information and pricing.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Set up regular and promotional signage throughout sales floor
- Executed revised sales plans and reset zones to incorporate new merchandise
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT01.2021
Skills
- Reliable and punctual
- Price tagging and shelf labeling
- Stocking and replenishing
- Product knowledge
- Corporate visual standards
- Staff Management
- Scheduling
- Cash Handling
- Cash Register Operation
- Store Operations
- Store Merchandising
- Process Improvement
Timeline
Shift Leader
Walgreens
01.2022 - Current
Assistant Store Manager
Rite Aid
05.2021 - 09.2021
General Merchandiser
Target Corp
04.2015 - 05.2021
Bachelor of Science - Business Administration And Management
Western Governors University