Darius Moore
Burlington,Massachusetts
Summary
Highly dedicated and take charge professional, with 10 years of Customer Service experience, comprehensive leadership and management background supporting U.S. military operations. Effective communicator who quickly masters new roles and technologies to achieve positive results. Expertise in publication marketing. Seeking an overseas contracting position where my skills and experience can be effectively utilized. Active Secret Security Clearance.
Overview
11
11
years of professional experience
Work History
Cannon Crew Member
US Army
06.2021 - 12.2022
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels and personnel.
- Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting.
- Communicated over wire and radio and identified strategic target locations.
- Supported infantry and tank units with howitzer cannons during combat and played crucial roles in battlefield success.
- Drove and operated heavy and light wheeled trucks and tracked vehicles
Ramp Operations Manager
IAP/RMS
01.2020 - 11.2020
- Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Managed scheduling and task delegation for 20 member warehouse team.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Fitness Specialist
Vectrus
11.2019 - 01.2020
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
- Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
- Kept fitness areas, machines and spaces clean and orderly for customers.
- Oversaw fast-paced front desk operations at military bases with various inbound and outbound units.
- Supported program development by adding new and exciting classes to facility schedules.
- Served as point of reference for fitness expertise within club.
Fitness Specialist
IAP/RMS
05.2019 - 11.2019
- Informed clients about nutrition, lifestyle issues, and weight control.
- Administered fitness assessments.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Ensured all gym equipment was in optimal operating condition and instructed clients on proper use.
- Managed customer transactions, prepared daily deposits, updated files, processed registrations and maintained public records.
- Developed public relations materials, marketing, and advertising strategies.
Assistant Manager
Panera Bread
01.2019 - 05.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Fitness Clerk
Vectrus
05.2018 - 11.2018
- Provide assistance with delivering supplies and facility bottled water.
- Assist with all fitness and intramural sport program (5-K runs, basketball tournaments, deadlift, squat, and bench press competitions).
- Managed sporting events, awarded points and declared winners.
- Explained and taught regulations and rules to players and coaches.
- Inspected sporting equipment to ensure compliance with safety and event regulations.
DFAC Manager/ Marketing Assistant
PAE
03.2017 - 05.2018
- Direct and ensure all work meet the specific requirements and standards in the Performance Work Statement.
- Determine subsistence requirements: requests, receives, and accounts for subsistence items.
- Review/ validate all Production Records daily.
- Conduct and document Customer Service Food Quality and Presentation Safety training at the start of each shift to include safety, security, hygiene and sanitation.
- Manage subcontractors with food Preparation, food serving, cleaning of the dining areas, temperature danger zones, dishwashing area, and storage area in accordance with the PWS.
- Design, print, distribute and remove all appropriate material for programs and events.
- Meet all established deadlines for daily, weekly, and monthly.
Services
US Air Force
09.2011 - 12.2016
- Manage and direct programs and operations for food services, recreations, fitness and sports.
- Responsible for providing 500 + meals daily to enlisted.
- Performed Preliminary food preparation procedures.
- Assist in Management of Recreation Services, equipment, and the organization of events.
- Fitness Center contract liaison inventoried/maintained 100 + machines.
- Lodging specialist
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Entered customer data using excel software and updated information whenever patrons changed rooms.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation..
Education
Criminal Justice
Winston Salem State University
Winston-Salem, NCHigh School Diploma - undefined
Marvin Ridge High School
Waxhaw, NC2009
Skills
- Operations Management
- Supply & Logistics Planning Experience
- Customer service-focused
- Detail - Oriented
- Strong verbal communication
- Self-motivated
- CPR/AED Certified
Timeline
Cannon Crew Member
US Army
06.2021 - 12.2022
Ramp Operations Manager
IAP/RMS
01.2020 - 11.2020
Fitness Specialist
Vectrus
11.2019 - 01.2020
Fitness Specialist
IAP/RMS
05.2019 - 11.2019
Assistant Manager
Panera Bread
01.2019 - 05.2019
Fitness Clerk
Vectrus
05.2018 - 11.2018
DFAC Manager/ Marketing Assistant
PAE
03.2017 - 05.2018
Services
US Air Force
09.2011 - 12.2016
Criminal Justice
Winston Salem State University
High School Diploma - undefined
Marvin Ridge High School