Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darius Savoy Sr.

Baltimore,MD

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated at Nextcar (All Car Leasing) through effective conflict resolution and empathy. Skilled in customer service and adept at using POS technology, ensuring operational excellence. Successfully managed high-stress situations, showcasing reliability and professionalism. Achieved seamless transitions in technology adoption, contributing to organizational growth.

Overview

18
18
years of professional experience

Work History

Cashier

Dollar Tree
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Assistant Area Manager

Nextcar (All Car Leasing)
05.2006 - Current
  • Assisted in developing long-term strategic plans for organizational growth within the assigned region while adhering to budgetary constraints.
  • Successfully opened new locations within the region, ensuring smooth operations from day one.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Cross-trained existing employees to maximize team agility and performance.

Education

High School Diploma -

Carver Vocational Technical High School
Baltimore, MD
06.2003

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Reliability and punctuality
  • Professionalism and Courtesy

Timeline

Cashier

Dollar Tree
05.2024 - Current

Assistant Area Manager

Nextcar (All Car Leasing)
05.2006 - Current

High School Diploma -

Carver Vocational Technical High School

Similar Profiles

CREATE PROFILE
Darius Savoy Sr.