Darius Sheppard
Kansas City,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking, with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Supply Chain Lead
Velociti
Riverside, MO
08.2022 - Current
- Performed root cause analysis on any issues that arise throughout the supply chain process and developed plans of action accordingly.
- Created reports summarizing operational performance trends; presented findings and recommendations to senior management team for review and approval.
- Assisted in developing long-term strategic plans for the organization's overall supply chain operations.
- Provided direction and guidance to team members in the areas of customer service, logistics, inventory control, warehousing, purchasing and transportation.
- Monitored inventory levels, identified discrepancies, and took corrective action to ensure optimal stock levels.
- Oversaw warehouse operations including receiving, storage, packing, unpacking, shipping, receiving functions.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
Sales Lead
FOREVER XX1
- Maintained attractive merchandise displays to maximize purchases.
- Managed cash register operations using POS system and processed sales and returns.
- Promoted accessories and cross-sold additional products and services
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Optimized revenue levels by developing engaging promotional programs.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Managed a team of 10+ sales representatives, providing guidance and support.
Production Processor
AMERICAN CONTRACT SYSTEMS
- American Contract Systems specializes in the production of Custom Surgical Tray Sterilization and Endoscope Sterilization
- These products are designed for patients who have undergone post traumatic events for the occupational health industry
- taking an inventory of components of every surgical tray, commencing the process of sterilization for all components used in surgical packs,
- Facilitating the continuance of optimal sterile environments
- Ensuring accurate component allocation from receiving distributors and suppliers
- Picking/packing of healthcare components, and assembling trays for final gas injection sterilization.
- Performed quality checks on incoming materials to ensure conformity with standards.
- Ensured compliance with health and safety regulations.
- Operated machinery such as forklifts, hoists, presses. safely according to company procedures.
Delivery Associate
FLATLANDS LOGISTICS/AMAZON DELIVERY CENTER WAREHOUSE (DKS2 & DMC3)
- Loaded delivery truck with company products according to the daily route plan.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Followed all applicable traffic laws and regulations while driving company vehicle.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Updated electronic tracking system throughout the day with delivery status information.
- Delivered packages safely and timely to designated addresses within assigned territory.
- Experience working in inclement weather
Fulfillment/ Sortation Associate
AMAZON FULFILLMENT CENTER WAREHOUSE
- Sorted packages into delivery routes by factors such as size, weight and destination.
- Met demanding performance targets by working efficiently and backing up fulfillment team members.
- Evaluated condition of items to determine whether to accept or reject returns and routed acceptable items to stations for repackaging and resale.
- Operated machines to sort, move and box items for customers.
- Provided support during peak periods by working extended shifts when required.
- Operated conveyor belt systems to move items from one station to the next.
- Met daily productivity goals set by management team.
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
- Scanned barcodes on packages using RF scanners.
- Inspected packages for damage or incorrect labeling prior to sorting.
Education
BA Business Administration -
University of Kansas
05.2021
BM Music Performance -
University of Kansas
05.2021
High School Diploma -
Bonner Springs High School
05.2016
Skills
- Production Processor
- Shipping/Receiving Processor
- Customer Service & Care
- Data Handling
- Forklift/Machinery Operation Experience
- Marketing & Sales Skills
- Thrives In High-Stress Environment
Timeline
Supply Chain Lead
Velociti
08.2022 - Current
Sales Lead
FOREVER XX1
Production Processor
AMERICAN CONTRACT SYSTEMS
Delivery Associate
FLATLANDS LOGISTICS/AMAZON DELIVERY CENTER WAREHOUSE (DKS2 & DMC3)
Fulfillment/ Sortation Associate
AMAZON FULFILLMENT CENTER WAREHOUSE
BA Business Administration -
University of Kansas
BM Music Performance -
University of Kansas
High School Diploma -
Bonner Springs High School