Darius Wilcher
Raleigh,NC
Summary
Motivated truck driver proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with 5 years of experience building client relations, supporting operations, managing logistics and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operator/Owner/Operator Truck Driver
Fastload Trucking LLC
Raleigh, NC
11.2020 - 12.2021
- Taught new employees machine operation techniques and important business procedures.
- Used daily system logs to document production information, discussing issues with management.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Hand-assembled needed parts with bolts and screws.
- Met or exceeded target for on-time customer shipments.
- Assessed and corrected jams in equipment.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
Customer Service Representative
Medicaid Health Plans Of America
Raleigh, NC
02.2021 - 05.2021
- Developed strong relationships with customers by providing personalized assistance and support.
- Led on- and off-site customer support teams across multiple time zones.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Truck Driver/Driveway Sealer
Blalock Paving LLC
Raleigh, NC
07.2019 - 02.2020
- Worked well with dispatchers to communicate route and schedule changes.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Used ropes and blocks to safely secure cargo for transport.
- Maintained close eye on material usage and adjusted settings to keep proper flow.
- Worked with team to safely direct traffic around work site.
- Ensured that all safety protocols were followed during the application of the sealant.
Education
Some College (No Degree) - Artificial Intelligence And Robotics
Wake Technical Community College
Raleigh, NCSkills
- Heavy Equipment Operation
- Safety Compliance
- Quality Assurance
- Project Management
- Equipment Operation
- Commercial Construction Experience
- Problem-Solving
- Flexible Schedule
- Attention to Detail
- Effective Communication
- Valid Driver's License
- Analytical Thinking
- Teamwork and Collaboration
- Valid NC driver's license
- Valid NC driver's license
- Dump truck operation
- Truck driving ability
Certification
- HVAC 10/2023
- CORE 10/2023
- CLASS A CDL 09/2019
Languages
English
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Medicaid Health Plans Of America
02.2021 - 05.2021
Operator/Owner/Operator Truck Driver
Fastload Trucking LLC
11.2020 - 12.2021
Truck Driver/Driveway Sealer
Blalock Paving LLC
07.2019 - 02.2020
Some College (No Degree) - Artificial Intelligence And Robotics
Wake Technical Community College