Dedicated professional with a strong background in disability awareness and emotional support, recognized for exceeding productivity goals at Oreilys. Proven ability to implement individualized service plans and assist with personal hygiene, ensuring dignity and respect. Committed to enhancing quality of life through compassionate care and effective communication.
Overview
8
8
years of professional experience
Work History
Direct Support Professional Caregiver
Friendship Community Care
01.2021 - Current
Provided one-on-one care and support for individuals with developmental disabilities, focusing on their physical, emotional, and behavioral needs in residential and community settings.
Implemented individualized service plans (ISPs) to promote skill-building, independence, and quality of life.
Assisted with activities of daily living (ADLs) such as bathing, grooming, toileting, dressing, and feeding with dignity and respect.
Administered medications accurately and documented all healthcare-related tasks per agency and state guidelines.
Supported behavioral and emotional needs using positive behavior supports, de-escalation techniques, and trauma-informed care strategies.
Promoted community integration by assisting individuals in attending recreational, vocational, and spiritual activities.
Material Puller
Oreilys
05.2017 - 01.2023
Accurately pulled and prepared auto parts orders for shipment to retail stores and customers using hand-held scanners and warehouse management systems.
Verified product numbers, quantities, and locations to ensure fulfillment accuracy and inventory integrity.
Operated warehouse equipment safely, including pallet jacks, carts, and conveyors to move products efficiently.
Organized and stocked inventory in assigned zones, ensuring quick access and accurate counts.
Followed safety protocols and procedures in compliance with company and OSHA regulations.
Collaborated with team members and supervisors to meet daily picking and shipping goals.
Identified and reported inventory discrepancies, damaged goods, or safety hazards to appropriate personnel.
Maintained cleanliness and organization in assigned work areas throughout shifts.
Achievements:
Consistently exceeded productivity goals, pulling and preparing high-volume orders with speed and accuracy.
Maintained 99%+ order accuracy rate, reducing shipping errors and increasing customer satisfaction.
Recognized by supervisors for strong work ethic, reliability, and teamwork in high-demand shifts.
Contributed to successful inventory audits by ensuring items were properly labeled, stocked, and tracked.
Car Hopper
Sonic
01.2020 - 06.2020
Consistently recognized by management and customers for friendly, fast, and accurate service.
Ranked among top carhops for speed and order accuracy, contributing to high drive-in performance ratings.
Trained and mentored new hires, helping them understand customer service standards and safety procedures.
Helped increase average ticket size through effective upselling and suggesting add-ons like drinks, desserts, or combos.
Maintained a clean and safe work environment, passing internal health and safety checks with excellence.
Adapted to high-volume rushes during peak hours with speed, grace, and teamwork.
Earned repeat customers and positive reviews by going above and beyond to deliver excellent service.