Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

DARIUS J. BENJAMIN

Amityville,New York

Summary

Forward-thinking team leader skilled at enhancing company production, saving costs, and meeting goals. Friendly, and highly organized, with the ability to handle large workloads. Proactive and hardworking individual focused on continuous operational improvement.

Overview

7
7
years of professional experience

Work History

Operations Manager

Citizens Options Unlimited
02.2023 - 06.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.

Interview Coordinator / Records Coordinator

St. George's University
05.2022 - 12.2022
  • Coordinated schedules with Doctors across U.S., arranging 75 -125 interviews with applicants, per week for School of Medicine
  • Scanned & Filed documents, Organized and updated student records with new information
  • Supported fellow staff members, helping to identify and resolve conflicts
  • Collected and analyzed information to monitor compliance and identify and address trends of non-compliant behavior.

Assistant Operations Coordinator

Parts Authority
09.2020 - 05.2022
  • Handled high-volume paperwork, reviewing over 200 documents daily, and collaborated with store managers to resolve invoicing and shipping problems
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Assisted Director and VP of Operations on special projects
  • Booked airfare, hotel, and ground transportation to coordinate office travel.

Underwriter Assistant

WKFC
08.2016 - 02.2018
  • Sent over 100 quote follow ups daily for Underwriters. Issued binders and
    insurance policies
  • Created standard operating procedures. Created monthly reports for President and
    VP's.
  • Improved operations through consistent hard work and dedication.
  • Completed data entry tasks with accuracy and efficiency.

Education

M.B.A - Business Operations and Healthcare Analytics

Hofstra University
Hempstead, NY
2024

Bachelor of Science - Business

Adelphi University
Garden City, NY
2016

Associate of Applied Science - Business Administration

Suffolk Community College
Brentwood, NY
2014

Skills

  • Microsoft Word, Excel, Outlook, PowerPoint
  • CRM Software
  • SQL
  • Quality Assurance
  • Verbal and Written Communication
  • Records Organization
  • Data Analysis
  • Leads Prospecting
  • Sales
  • Decision Making
  • Multi-Unit Operations Management

Timeline

Operations Manager

Citizens Options Unlimited
02.2023 - 06.2023

Interview Coordinator / Records Coordinator

St. George's University
05.2022 - 12.2022

Assistant Operations Coordinator

Parts Authority
09.2020 - 05.2022

Underwriter Assistant

WKFC
08.2016 - 02.2018

M.B.A - Business Operations and Healthcare Analytics

Hofstra University

Bachelor of Science - Business

Adelphi University

Associate of Applied Science - Business Administration

Suffolk Community College
DARIUS J. BENJAMIN