Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dariusz Rybarczyk

North Haven,CT

Summary

Friendly IT Technical Support keen to help customers maximize product impact and usability. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Logical Analyst polished in maintaining system processes, conducting requirement analysis and defining configuration specifications. Reputable and hardworking professional with 29 years of hands-on experience developing and providing in-depth analysis.

Overview

27
27
years of professional experience
1
1
Certificate

Work History

Production Control Supervisor - Full Time

ANCO ENGINEERING INC
Shelton, CT
08.2023 - Current
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies,
  • Coordinated production schedules and monitored progress to ensure on-time delivery of products,
  • Recommended improvements to existing or proposed systems to enhance solution functionality,
  • Coordinated production requirements with material handling and staffing functions,
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand,
  • Established and updated production schedules to meet changing demands,
  • Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities,
  • Planned production operations while establishing priorities and sequences for manufacturing processes,
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.

Manager - Full Time

COZZY LTD
London, THE UK
03.2018 - Current
  • Issue an opinion and approve new invest and project IT area (business software, sectorial, IT infrastructure),
  • Project management (ERP, e-commerce, building IT infrastructure, HAACP),
  • Learning and operation computing devices,
  • Computer service,
  • Helpdesk,
  • Hiring team members, team management,
  • Negotiation, contracts management,
  • Development and responsible for complying with HACCP and health and safety, Accounting, TAX, documents administration.

Production Control Support - Full Time

ANCO ENGINEERING INC
Shelton, CT
04.2023 - 07.2023
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies,
  • Recommended improvements to existing or proposed systems to enhance solution functionality,
  • Remained current on latest IT developments and advancements to automate and modernize systems,
  • Helped achieve team goals by rotating production lines and daily duties to meet demand,
  • Used hand trucks and forklifts to unload, load and transport items.

Industrial Engineer - Full Time

France/Norway/Finland
08.2018 - 12.2022
  • EQUINOR (STATOIL) - NORWAY (Refinery LNG and Methanol),
  • TCHOULFIAN / NORMANDIE / SOPROVISE / OUVAROFF - FRANCE (Refinery TOTAL, Solvay, and others),
  • JEHP / JE - FINLAND (Stora Enso),
  • Support for strategic projects of gas plants, district heating, refineries, medical device manufacturing, collaboration for Shell project,
  • Project management,
  • Team leader of 15 people,
  • Set up and operated production equipment according to daily work orders and safety procedures,
  • Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders,
  • Examined final products for conformance with quality and design standards.

IT Support Engineer - Full Time

ZIAJA LTD
09.2014 - 11.2019
  • Business process analysis (sales, marketing, R&D, accounting, company management areas),
  • Implementing new systems and functions in ERP,
  • Implementing of a helpdesk system,
  • Implementing inventory IT inventory tools (software and hardware),
  • Creation of systems documentation,
  • Creation of procedures and instructions for IT systems,
  • IT Project management,
  • Creation and Management of documentation from the IT area for the GMP,
  • Computerized system validation (GMP/GAMP5),
  • Issue an opinion and approve new invest and project IT area business software, sectorial, IT infrastructure),
  • Administration and Management of IT Systems and infrastructure configuration,
  • Internal auditor (ISO9001).

CEO - Full Time

FOOD & SMILE
11.2013 - 04.2015
  • Learning and operation computing devices
  • Computer service
  • Hiring team members, team management
  • Negotiation, contracts management
  • Development and responsible for complying with HACCP and health and safety,
  • Accounting, TAX, document administration

E-Health Senior Officer - Full Time

The Marshal Office of Pomerania Province
10.2010 - 02.2014
  • Project Management, Leader of e-health and Business Intelligence (BI)
  • Creating strategy of e-Health for Pomerania area
  • Hospitals inspection on IT area
  • Analysis of Computerization e-Health area for Marshal’s (technical and process analysis)
  • Collaborating with Government
  • Developed business plans to incorporate growth, modernization and cost structure improvement
  • Partnered with IT to design, develop and implement IT technology-based solutions

IT Support Engineer - Full Time

PZT S.A
01.2010 - 10.2010
  • Project management (ERP - PMI methodology),
  • Business analysis,
  • Administration and management of IT infrastructure (virtualization - Microsoft Hyper V), approx 80PCs (Windows XP, Windows 2000),
  • Administration Active Directory, Exchange Server, Backup, Files Server, Firewall,
  • Help Desk approx 100users,
  • Purchase IT equipment and creating opinion for high management

IT Support Engineer - Full Time

OPEC Sp. z o.o
12.2008 - 04.2009
  • Implementation of new IT solutions (monitoring environments)
  • Management of IT infrastructure (LAN, approx 200 PC Windows XP, servers Windows 2003,
  • Implementing ISO 9001,
  • Configured routers, switches and wireless access points for LANs and WANs,
  • Help Desk.

IT Support Engineer / Project Manager - Full Time

Oceanic S.A
07.2000 - 12.2008
  • ERP system implementation team (sales and marketing, HR, accounting, IT) for SAP Business One,
  • Project Manager (PMI methodology – creating LAN/WAN, energy with UPS, server rooms, servers Microsoft 2003, Unix SCO, Linux Debian, Business Intelligence - Business Objects (SAP), SFA (sales force automation),
  • Provided technical support services to customers via phone, email and remote communication,
  • Administrating and management of IT infrastructure:
    approx 265 computers, 8 servers (ERP, BI, SFA, Backup, Firewall, Net Management, Domain services and others), 9 computer racks, 2 servers rooms, optical fibre network), LAN/WAN,
  • administrations approx 265 workstations, 4 locations:

1st. 80computers,

2nd. 100computers,

3rd. 15computers,

  • 4th + 10computers for regional sales managers and approx 60users sales representative with smartphone (SFA and email services),
  • Computer service (approx 265computers and 8 servers),
  • Validation of computerized systems GMP (RMS/BMS),
  • Administrating and support for laboratory (pharmacy) systems,
  • ISO 9001 internal auditor, documentation, creating and implementation (creating procedures, instructions),
  • Teaching users of IT systems,
  • Help Desk (approx 265users, Windows 95, Windows 98, Windows NT4.0, Windows 2000, Windows XP, Windows Vista, iOS).

IT Support Engineer - Full Time

Makro Cash and Carry, METRO GROUP
09.1996 - 07.2000
  • IT Infrastructure and systems management (server room, 5 computer racks, approx 30 POS, Domain Services, Exchange server, Backup services, Files server),
  • Computer service (30 POS with DOS, 60PC and 9 servers, LAN and personal printers),
  • Administration systems (DOS, Windows 95, Windows 98, Windows NT4.0, servers UNIX V, Servers Windows NT, Server Novell),
  • Network administration (routers and switches: 3Com, Cisco, LAN cat 3 -4 distribution points, 1000 subscription points),
  • Administration of telephone exchange,
  • Monitoring of IT service,
  • Creating reports by SQLPlus (Oracle database),
  • Help Desk approx 150users,
  • Teaching users of IT systems,
  • BIZERBA store labeling scale (approx 10).

Education

Postgraduate - Project Management, PMI

Gdansk Fundation For Management Development
Gdansk
06.2008

Postgraduate - Project Management, PMI

Kozminski University
Warsaw
06.2008

Master of Science - Computer Science

University of Gdansk
Gdansk
06.2004

Bachelor of Science - Computer Science

University of Gdansk
Gdansk
07.2002

Skills

  • Technical Support
  • Helpdesk
  • Customer Service
  • Application Support
  • Operational Problems Analysis
  • Team Collaboration
  • Opening and Closing Procedures
  • Account Management
  • Application Installations
  • Configuration Management
  • Hardware and Software Diagnostics
  • Hardware/Software Upgrades/Updates
  • Business Analysis
  • Administration servers: Windows, Linux, UNIX
  • Administration desktop: Windows, Linux, iOS
  • Microsoft Office (Word, Excel, Outlook, PowerPoint, Access),
  • Documentation and Reporting/Document Management
  • Project Management, Leadership
  • Team Coordination and Collaboration
  • GMP/GAMP, Computerized system validation
  • Evaluation of Engineering Systems
  • Financial and Economic Skills
  • Systems Implementation (ERP, BI, SFA, WMS, e-commerce and others)
  • ISO 9001 Vendor, Auditor and maintenance
  • Relationship Building and Customer Service
  • Production organization and control
  • Personnel Management
  • Workflow Management
  • Analytical and Critical Thinking
  • Process Monitoring and Improvement
  • Schedule Coordination
  • Cost Analysis
  • Mobile Device Management
  • Antivirus Software
  • LAN/WAN
  • DHCP/DNS Ethernet and Firewall Proficient
  • Data Recovery
  • Information Protection
  • Systems Analysis
  • Software Installation
  • User Support
  • Technical Troubleshooting
  • Forklift driver

Certification

  • Dealing with Difficult People (PRYOR Learning, US)
  • HSM24 (Equinor, Norway)
  • Certified Project Management Associate IPMA
  • PMI project management methodology:

- Introduction to project management, Planning of project, Team of project, Finance on project, Risk analyses, Realm of interpersonal communication

  • ORACLE 9i Introduction for PL/SQL
  • ORACLE 10g Administrating – Workshop I
  • ORACLE 9i Archiving, recovery and network management
  • #2780 Maintaining a Microsoft SQL Server 2005 Database
  • MS2072 Administering Microsoft SQL Server 200 Database
  • ISO9001: Introduction to ISO 9001 requirements for top management
  • ISO9001: Documenting the Quality Management System
  • ISO9001: ISO 9001 Internal Auditor
  • LINUX GNU - Installation and configuration
  • LINUX GNU - Linux System Administration

Timeline

Production Control Supervisor - Full Time

ANCO ENGINEERING INC
08.2023 - Current

Production Control Support - Full Time

ANCO ENGINEERING INC
04.2023 - 07.2023

Industrial Engineer - Full Time

France/Norway/Finland
08.2018 - 12.2022

Manager - Full Time

COZZY LTD
03.2018 - Current

IT Support Engineer - Full Time

ZIAJA LTD
09.2014 - 11.2019

CEO - Full Time

FOOD & SMILE
11.2013 - 04.2015

E-Health Senior Officer - Full Time

The Marshal Office of Pomerania Province
10.2010 - 02.2014

IT Support Engineer - Full Time

PZT S.A
01.2010 - 10.2010

IT Support Engineer - Full Time

OPEC Sp. z o.o
12.2008 - 04.2009

IT Support Engineer / Project Manager - Full Time

Oceanic S.A
07.2000 - 12.2008

IT Support Engineer - Full Time

Makro Cash and Carry, METRO GROUP
09.1996 - 07.2000

Postgraduate - Project Management, PMI

Gdansk Fundation For Management Development

Postgraduate - Project Management, PMI

Kozminski University

Master of Science - Computer Science

University of Gdansk

Bachelor of Science - Computer Science

University of Gdansk
Dariusz Rybarczyk