Summary
Overview
Work History
Education
Skills
Golf
Additional Information
Languages
Timeline
Generic

Dariusz Wierzbicki

Addison,IL

Summary

With proven expertise in network configuration and a commitment to exceptional customer service, I significantly enhanced system performance and customer satisfaction at Dish TV. My adeptness in hand-tool use and technical knowledge, coupled with meticulous attention to detail, reduced service callbacks, showcasing my ability to manage and execute projects efficiently. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Cable TV Installation Technician

TAK Communications
08.2023 - Current
  • Maintained a high standard of professionalism while interacting with clients to address concerns or complaints.
  • Kept detailed records of installations, repairs, and maintenance tasks for efficient documentation purposes.
  • Enhanced customer satisfaction by efficiently installing and configuring cable TV systems in residential and commercial properties.
  • Utilized strong organizational skills managing multiple simultaneous projects maintaining high-quality workmanship standards.

Satellite Installation Technician

Dish Tv
09.2008 - 06.2023
  • Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
  • Effectively troubleshooted issues both onsite and remotely, allowing quick resolution of problems without the need for additional service visits.
  • Improved customer satisfaction by providing efficient and accurate satellite installation services.
  • Coordinated efficiently with dispatchers to ensure smooth scheduling of appointments and maximization of daily workload.
  • Reduced service call-backs through meticulous installation procedures and attention to detail.
  • Provided clear instruction on system operation to clients, ensuring they understood how to utilize their new satellite equipment effectively.

Field Service Representative

CINTAS, Professional Uniform and Facility Services
09.1991 - 08.2002
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
  • Developed lasting relationships with clients through excellent communication and professionalism.

Education

No Degree - Business

Elgin Community College
Elgin, IL

Skills

  • Hand-tool proficiency
  • Network configuration
  • Technical knowledge
  • System Testing
  • Customer Service

Golf

Like to play on weekends, whenever possibe.

Additional Information

Have a Class C Drivers License.

Languages

Polish
Native or Bilingual

Timeline

Cable TV Installation Technician

TAK Communications
08.2023 - Current

Satellite Installation Technician

Dish Tv
09.2008 - 06.2023

Field Service Representative

CINTAS, Professional Uniform and Facility Services
09.1991 - 08.2002

No Degree - Business

Elgin Community College
Dariusz Wierzbicki