Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Darja Hribešek

Darja Hribešek

Administrator
Logatec

Summary

Dynamic and results-driven professional with a proven track record at JAKOP - PR, excelling in customer service and team collaboration. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining operational efficiency. Skilled in Microsoft Office, I thrive in fast-paced environments, fostering positive relationships and driving team success. Also working various jobs, from industry to bars, kitchens, cleaning banks, cleaning factories.

Overview

23
23
years of professional experience
5
5

Slovenian,English, Italian, German, Bosnian Serbian

Work History

Cleaning Gas Station

Logatec
09.2024 - 09.2025

Strengthened group dynamics and information exchange.

Gas Station Attendant

JAKOP - PR, Ciscenje in Svetovanje D.o.o.
09.2024 - 09.2025
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Pumped gas for guests and took payments.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Facilitated sales of services and goods.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Built trustful relationships with customers to encourage return visits.
  • Performed routine maintenance on fuel dispensers, minimizing downtime and improving overall functionality.
  • Handled customer inquiries and resolved issues promptly, ensuring repeat business.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Maintained clean and orderly work station.
  • Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
  • Promoted special offers and discounts to customers to maximize sales.
  • Boosted upselling success by staying informed about product offerings and suggesting relevant items to customers during transactions.
  • Completed daily paperwork accurately, streamlining administrative processes for management review.
  • Maintained inventory of all saleable items.
  • Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
  • Conducted regular inspections of fuel storage tanks to prevent possible accidents.
  • Assisted with inventory management, helping to keep stock levels consistent and uptodate.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
  • Created attractive merchandise diplays to entice customers to make purchases.
  • Assisted customers with fueling vehicles and provided guidance on oil and fluid levels as needed.
  • Managed inventory levels to prevent stockouts, ordering new supplies as necessary.
  • Improved efficiency by organizing merchandise and restocking shelves, ensuring products were easily accessible.
  • Ensured customer satisfaction by providing friendly service and accurate information on products.
  • Offered recommendations on vehicle maintenance and care products based on customer needs.
  • Streamlined inventory management process, ensuring optimal stock levels and reducing waste.
  • Provided accurate and timely financial reports by counting cash drawers and reconciling transaction discrepancies.
  • Established customer loyalty program, increasing repeat business.
  • Increased sales of promotional items by effectively communicating benefits and discounts to customers.
  • Reduced energy consumption by implementing efficient lighting and equipment practices.
  • Resolved customer complaints, restoring satisfaction with prompt and courteous service.
  • Conducted regular checks on fuel pumps for safety and operational efficiency.
  • Enhanced community engagement by participating in local events and promoting gas station.
  • Processed transactions quickly, reducing customer wait times.
  • Trained new employees on operational procedures, enhancing team performance.
  • Maintained cleanliness in store and forecourt, promoting positive customer experience.
  • Monitored surveillance equipment to reduce instances of theft and ensure safety.
  • Updated pricing information on both fuel pumps and in-store products to reflect current rates.
  • Implemented recycling program, contributing to environmental sustainability efforts.
  • Enhanced safety and cleanliness of facility with thorough daily inspections and maintenance tasks.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Checked tools and equipment to prevent accidents and injuries.
  • Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Coordinated between billing department and customers to resolve problems.
  • Assisted mechanics with repairing and servicing vehicles.
  • Managed financial operations by providing customers with estimates for repair work.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Liaised with customers to determine vehicle issues and identify problems.
  • Explained repair and maintenance procedures to customers for full comprehension.
  • Test-drove vehicles to confirm proper operation before delivering to customers.
  • Monitored and maintained organized work space, confirming efficient operations.
  • Planned work calendar by scheduling appointments and tracking customer service requests.
  • Documented all work performed on vehicles and added to company system for reference.
  • Conducted test drives crafts, confirming proper operation.
  • Confirmed excellent customer service by quickly resolving customer concerns.

Cleaning Banks

Simsic
04.2020 - 07.2023
  • Exhibited strong accountability in tasks.
  • Demonstrated strong verbal and written communication abilities.
  • Proven ability to learn quickly and adapt to new situations.
  • Excelled in both independent and team-based work environments.
  • Contributed to team success by delivering support and guidance.

Health Facility Administrator

Cleaning House Ltd The
05.2004 - 10.2007
  • Streamlined facility operations for improved overall efficiency and cost reduction.
  • Managed budgets and financial resources to meet organizational goals while minimizing expenses.
  • Managed and supervised Type program and implemented policies and procedures to standardize delivery of care.
  • Demonstrated strong leadership skills by successfully navigating the health facility through periods of growth, change, or organizational restructuring.
  • Implemented innovative solutions to address common issues faced by healthcare facilities, leading to increased overall satisfaction among patients and staff members alike.
  • Contributed towards sustainability initiatives within the healthcare industry by incorporating eco-friendly strategies into the facility''s daily operations.
  • Evaluated employee performance, providing constructive feedback and setting achievable goals for growth within the organization.
  • Ensured regulatory compliance with local, state, and federal healthcare guidelines through meticulous documentation and reporting.
  • Promoted transparency throughout the organization by implementing accessible communication channels between administrators, employees, patients, and their families.
  • Maintained up-to-date knowledge of industry trends and advancements in order to provide relevant advice during strategic decision-making processes.
  • Reduced wait times at the facility by streamlining patient intake processes.
  • Facilitated interdisciplinary team meetings to discuss complex cases or areas needing improvement across departments, ensuring comprehensive care plans were developed for patients with unique needs.
  • Oversaw recruitment efforts to attract top talent in healthcare administration roles, resulting in a highly skilled workforce.
  • Increased staff retention rates by fostering a positive work environment that valued teamwork, open communication, and professional development opportunities.
  • Optimized resource allocation within the facility through thorough analysis of staffing patterns and patient needs assessments.
  • Improved staff performance by conducting regular training sessions on best practices in healthcare administration.
  • Collaborated with medical professionals to develop effective policies and procedures for optimal patient care delivery.
  • Continuously assessed opportunities for improvement within all areas of the facility, implementing targeted solutions to address identified weaknesses and enhance overall performance.
  • Coordinated emergency preparedness efforts within the facility, ensuring all staff members were trained on appropriate protocols during unexpected events or crises situations.
  • Identified and maintained close professional relationships with influential physicians and researchers in medical community.
  • Developed strong relationships with community partners to promote the health facility''s services and offerings.
  • Enhanced patient care by implementing efficient administrative processes and procedures.
  • Communicated with patients, ensuring that medical information was kept private.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Psyhiatric Hospital

Cleaning Authority
03.2004 - 08.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.

Factory Worker

Idriji motors
Sp. Idrija, Slovenia
03.2003 - 05.2004
  • Carefully packaged finished products and prepared for shipment.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Worked closely with other departments such as Quality Control or Logistics teams to ensure seamless coordination across all stages of manufacturing.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
  • Monitored inventory levels to ensure sufficient supplies were available for uninterrupted production runs.
  • Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
  • Contributed to reducing waste by implementing sustainable practices such as recycling or reusing materials when possible.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
  • Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.
  • Documented daily production data accurately, allowing for better tracking and analysis of operational performance metrics.
  • Conducted routine quality checks using precision measuring tools, guaranteeing high standards were met consistently.
  • Enhanced product quality through meticulous inspection and identification of defects for corrective action.
  • Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
  • Consistently met or exceeded personal productivity goals set forth by management, driving overall team success.
  • Reduced downtime by conducting preventive maintenance on machinery, ensuring smooth operations.
  • Participated in safety drills, ensuring preparedness for emergency situations.
  • Adapted quickly to new production technologies, maintaining company's competitive edge in manufacturing.
  • Enhanced product assembly line speed without compromising on quality, meeting increased demand.
  • Maintained high-quality standards for all manufactured products, ensuring customer satisfaction.
  • Streamlined inventory management, ensuring timely availability of necessary materials.
  • Assisted in inventory audits, ensuring accurate stock levels and reorder points.
  • Suggested modifications to assembly line layout, resulting in smoother operations.
  • Contributed ideas for process improvement, which were implemented and led to better operational efficiency.
  • Trained new employees in machine operation and safety procedures, enhancing team capability and reducing accidents.
  • Assisted in development of safety protocols, improving workplace safety for all employees.
  • Provided backup support for other production areas during high-demand periods, demonstrating versatility.
  • Collaborated with quality assurance team to implement quality checks, minimizing product defects.
  • Conducted regular inspections of equipment to prevent unforeseen breakdowns, maintaining continuous production flow.
  • Reduced downtime with proactive equipment maintenance and troubleshooting.
  • Enhanced production line efficiency by streamlining assembly processes.
  • Operated variety of machinery, contributing to diverse manufacturing tasks and flexibility in production needs.
  • Played key role in meeting tight production deadlines, ensuring on-time delivery of orders to clients.
  • Engaged in continuous learning initiatives to improve personal skills and overall production efficiency.
  • Achieved significant reduction in waste by optimizing material usage during production processes.
  • Improved team morale and efficiency by fostering collaborative work environment.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Reviewed production schedules and streamlined processes.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Collaborated with other departments to optimize production workflows.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Education

No Degree - Security Guard

HIGH SCHOOL IN MARIBOR FOR ADMINISTRATOR
Maribor

Skills

Friendly, positive attitude

Interests

I have family there and live there is much more better than it is here in Slovenia

Its my child dream to go live in Australia

For future of our fanily/ sons to have better life

Timeline

Cleaning Gas Station

Logatec
09.2024 - 09.2025

Gas Station Attendant

JAKOP - PR, Ciscenje in Svetovanje D.o.o.
09.2024 - 09.2025

Cleaning Banks

Simsic
04.2020 - 07.2023

Health Facility Administrator

Cleaning House Ltd The
05.2004 - 10.2007

Psyhiatric Hospital

Cleaning Authority
03.2004 - 08.2007

Factory Worker

Idriji motors
03.2003 - 05.2004

No Degree - Security Guard

HIGH SCHOOL IN MARIBOR FOR ADMINISTRATOR
Darja HribešekAdministrator