Darkeysia Taylor
Baton Rouge,LA
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
GATEWAY MANAGEMENT COMPANY
Baton Rouge, LA
06.2024 - Current
- Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
- Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
- Developed and implemented emergency response plans, ensuring the safety and well-being of tenants in the event of unforeseen circumstances
- Conducted market analysis to set competitive rental rates, contributing to increased property revenue and market competitiveness
- Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
- Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
- Implemented preventative maintenance programs, extending the lifespan of property systems and reducing overall maintenance costs
- Conducted regular staff training sessions for property maintenance and management personnel, enhancing team productivity and performance
- Successfully navigated and resolved legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks
- Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate
- Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
- Performed monthly bank reconciliations to verify the accuracy of financial data
- Managed accounts payable and receivable processes, accurately recording transactions and resolving discrepancies
- Conducted regular audits to identify potential errors or fraud within financial records.
Property Manager/Assistant Property Manager
Cambridge management /GCHP/ Elmington/MMG/Greengate Mgt/Peakmade Reality LLC
Baton Rouge, LA
07.2017 - 06.2024
- Maintained property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises
- Attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining the advantages of location and services, and showing units
- Contracted with tenants by negotiating leases and collecting security deposits
- Accomplished financial objectives by collecting rents, paying bills, and forecasting requirements
- Maintained property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping
- Maintained building systems by contracting for maintenance services and supervising repairs
- Secured property by contracting with security patrol service, installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies
- Enforced occupancy policies and procedures by confronting violators
- Prepared reports by collecting, analyzing, and summarizing data and trends
- Accomplished organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishment
- Used independent judgment performs data analysis, problem solving and recommends policy and administrative improvements
- Filed and retrieved documents, records and reports
- Prepared memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software
- Worked remote hybrid, when completing field work and community events
- Maintained property by investigating and resolving tenant complaints, worked closely with our sales consultant to facilitate sales
- Tracked delinquencies and ensure that bookkeeping sends 30 day reminders, followed by no later than 60 days collections.
Mental Health Technician
Our Lady of the Lake Health
Baton Rouge, LA
04.2016 - 10.2018
- Supported the nursing staff by performing routinely assigned tasks and carrying out patient care activities
- Assisted in providing a safe, secure and comfortable environment for patients, significant others and staff
- Interacted routinely with patients, observed behaviors and communicated significant observations to nursing staff
- Ensured the well-being of patients and provided a positive, supportive and structured environment
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed
- Documented timely, accurate and appropriate clinical information in patient's medical record.
Switchboard Operator Remote
Louisiana Workforce Commission
Baton Rouge, LA
02.2015 - 04.2016
- Answered inbound and outbound calls
- Took messages
- Gave information on unemployment
- Skilled in problem solving
- Scheduled and organized meetings/events and maintained agenda
- Verified accuracy and completeness of critical intake documents requested
- Supported planning and coordination of a program and its activities
- Helped build positive relations within the community, team, and external partners
- Kept updated records and created reports
- Followed up with clients, rescheduled/scheduled appointments
- Worked remote hybrid, when completing field work and community events
- Ensured technology is used correctly for all operations.
Education
High school diploma -
Mckinley High School
Skills
- Multi-line Phone Systems
- Mental Health Counseling
- Crisis Intervention
- Case Management
- Shift Management
- Crisis Management
- Social Work
- Group Therapy
- Motivational Interviewing
- Intake Experience
- Meeting Facilitation
- Behavioral Health
- Behavioral Therapy
- Property Management
- Conflict Management
- Yardi
- LIHTC
- Microsoft Excel
- Communication skills
- Computer skills
- Microsoft Word
- Excellent interpersonal skills
- Banking
- OneSite
- Property leasing
- Section 8
- Customer service
- Microsoft Office
Certification
- Certified Property Manager
- Certified Apartment Manager
- TABC Certification
Accomplishments
- Receive multiple awards from Peakmade Reality for creating moments, owning challenges, and evolving within multiple changes in management.
Affiliations
- I have been selected as a traveling Property Manager due to my effectiveness in turning property around operationally by implementing company policies and training staff. I have trained staff from GCHP in the New Orleans region and also The Cove at State Street through out multiple management and ownership changes.
References
References available upon request.
Timeline
Property Manager
GATEWAY MANAGEMENT COMPANY
06.2024 - Current
Property Manager/Assistant Property Manager
Cambridge management /GCHP/ Elmington/MMG/Greengate Mgt/Peakmade Reality LLC
07.2017 - 06.2024
Mental Health Technician
Our Lady of the Lake Health
04.2016 - 10.2018
Switchboard Operator Remote
Louisiana Workforce Commission
02.2015 - 04.2016
High school diploma -
Mckinley High School
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