Summary
Overview
Work History
Education
Skills
Timeline
Generic

DARL G. EBLEN

Naples,FL

Summary

Purchasing & Logistics Specialist with 15+ years of experience in procurement, order management, and supply chain operations. Skilled at preparing purchase orders, coordinating vendor communications, reconciling invoices, and optimizing shipping and inventory workflows. Experienced in ERP systems, vendor negotiations, and cost-control initiatives. Recognized for streamlining processes, resolving discrepancies, and supporting cross-functional teams in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

SunSource
12.2023 - Current
  • Prepare and process purchase orders, returns, and claims using ERP system.
  • Collaborate with logistics and sales teams to manage order fulfillment and resolve supplier or delivery issues.
  • Maintain accurate records to support account managers, purchasing functions, and compliance standards.
  • Assist with invoice reconciliation, cost tracking, and vendor communication.
  • Function within the company's KPI parameters. Consistently achieve one of the highest GPs per order.
  • Manage timely and effective replacement of damaged or missing products.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Investigate and resolved customer inquiries and complaints quickly.
  • Promptly responded to inquiries and requests from prospective customers.

Shipping & Receiving Coordinator

Formlogic/Subscale
08.2022 - 05.2023
  • Managed material flow and purchase order fulfillment for machined parts.
  • Oversaw vendor-driven processes including laser etching, crate design, and freight scheduling.
  • Resolved carrier and supplier discrepancies, ensuring alignment with client specifications.
  • Coordinated ERP records to track shipments and reduce turnaround times.
  • Handled day-to-day shipping and receiving overseeing more than 70 packages per day.

Parts Analyst

Sepro America
03.2018 - 08.2022
  • Processed customer parts orders and purchase requests for U.S., Canada, and Mexico.
  • Sourced products, obtained vendor quotes, and compared pricing/availability to ensure accurate procurement.
  • Provided technical support, shipment tracking, and order status updates to clients.
  • Monitored supplier performance to maintain inventory accuracy and on-time fulfillment.
  • Fielded 80-120 emails per day.
  • Earlier Roles in Sales & Logistics: Montour Industrial Supply – Outside Sales | RL Miller – Account Manager | Excel Sportswear – Inside Sales | Hoj Engineering & Sales – Shipping Manager | Fiero Fluid Power – Inside Sales
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

Bachelor of Science - Biology

University of Utah
Salt Lake City, UT
05-1994

Skills

  • Procurement & Purchase Order Management
  • ERP Systems (Order Processing & Tracking)
  • Invoice Reconciliation & Discrepancy Resolution
  • Vendor Sourcing & Negotiations
  • Inventory Control & Cost Savings Initiatives
  • Logistics & Supply Chain Coordination
  • Customer & Supplier Communications
  • Microsoft Office Suite (Excel, Word, Outlook)

Timeline

Customer Service Representative

SunSource
12.2023 - Current

Shipping & Receiving Coordinator

Formlogic/Subscale
08.2022 - 05.2023

Parts Analyst

Sepro America
03.2018 - 08.2022

Bachelor of Science - Biology

University of Utah

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