Darla Beasley
Philadelphia,PA
Summary
Detail-oriented professional with strong skills in event coordination and customer service. Experienced in managing communications, maintaining accurate records, and preparing documentation to support organizational goals.
Overview
37
37
years of professional experience
Work History
Secretary
Philadelphia Baptist association
Philadelphia, Pennsylvania
01.2017 - Current
- Managed correspondence and communications for church leaders and members.
- Maintained accurate records of membership and participation activities.
- Assisted in the preparation of reports and presentations for board meetings.
- Handled inquiries from the public regarding church services and programs.
- Collaborated with volunteers to ensure efficient event execution.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Greeted visitors and directed to appropriate location or person.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Handled confidential documents with discretion.
Claim Analyst
Philadelphia Parking Authority
Philadelphia, Pennsylvania
10.1988 - 03.2017
- Reviewed documentation for accuracy and completeness of claims submissions.
- Coordinated with departments to ensure timely processing of claims.
- Assisted in training new staff on claims procedures and software systems.
- Resolved disputes by communicating with stakeholders and providing clarifications.
- Prepared reports detailing claim outcomes for management review.
- Monitored compliance with regulations and internal policies for claims processing.
- Conducted investigations to gather evidence in support of claims resolution.
- Verified documents to ensure accuracy of information provided by customers.
- Investigated claim and settlement deals and reviewed coverage determinations.
- Reviewed coverage determinations, investigated and evaluated claims and negotiated settlements.
- Maintained accurate records of all claim activities in accordance with company policies.
- Followed all company procedures to keep data confidential.
- Reviewed customer claims, identified discrepancies and determined appropriate course of action.
- Assessed processing reports each day to effectively submit claims.
Education
Associate of Arts -
Holy Family University
Philadelphia, PA06-2007
Skills
- Microsoft Office
- Document management
- Report preparation
- Event coordination
- Payment processing
- Customer service
Timeline
Secretary
Philadelphia Baptist association
01.2017 - Current
Claim Analyst
Philadelphia Parking Authority
10.1988 - 03.2017
Associate of Arts -
Holy Family University