Detail-oriented Administrative Professional skilled in office operations, records management, and project coordination. Manages multiple priorities effectively while maintaining accuracy in documentation and preparing grant reports. Collaborates with diverse stakeholders to develop impactful presentations and training materials, ensuring clarity and precision in all communications.
Work History
Case Manager and Life Skills Facilitator
6 Years 8 Months
Buckner Children and Family Services | 12.2019 - Current
Developed lesson plans and facilitated life skills training for current foster youth, enhancing their practical knowledge and independence
Managed case files and coordinated services for former foster youth aged 18-21.
Working with community partners for training purposes
Collaborated with community partners to develop and implement training programs.
Use integrated computer systems for statistics and reporting
Office Manager and Child Advocate
9 Months
Harvest House Ministry | 03.2019 - 12.2019
Managed daily administrative tasks to support office operations
Mentoring underage or at-risk survivors of sex trafficking
Created documents and helped establish various guidelines for the process of advocacy of survivors
Helped in training, event planning, and public speaking.
Communicated with interagency groups to coordinate support for underage sex trafficked survivors.
Mentored underage and at-risk survivors of sex trafficking to promote resilience and recovery.
Created documents and established guidelines to streamline advocacy processes for survivors.
Operated office equipment
Processed payments from clients to maintain accurate financial records
Client Service Manager
1 Year
Texas Home Health of America | 03.2018 - 03.2019
Conducts oversight and management of a region and clients and their providers for health home services.
Operated integrated programs for managing time, clients, and services while troubleshooting schedules and communications with state and insurance agencies.
Led client onboarding initiatives, enhancing satisfaction and retention rates.
Developed customized care plans in collaboration with healthcare providers to meet client needs.
Streamlined communication processes between clients and care teams, improving response times.
Education Specialist, Community Liaison & Human trafficking Specialist
4 Years 2 Months
The Rape and Suicide Crisis Center of Southeast Texas Inc | 01.2014 - 03.2018
Community spokesperson and educator and education department head
Developed new education modules on diverse topics across multiple levels to support an expanding client base.
Creating PowerPoint presentations
Communication by phone, email and in person with law enforcement, educators, children, medical persons and other non-profit heads.
Overseeing communication and coalition processes with various non-profit entities.
Facilitated communication with law enforcement, educators, children, medical professionals, and non-profit leaders through phone, email, and in-person interactions.
Crisis intervention & Victim Advocate
Coordinated local Sexual Assault Response Team, integrating services for sexual assault victims across the continuum of care.
Provided crisis intervention and advocacy for victims
Community liaison for media in all forms
Trained volunteers in effective advocacy techniques
Appearing before courts and city councils to speak and receive proclamations
Quarterly reports for grants pertaining to my department while assisting with any grant writing that may be requested
Being scheduled for 24 hour hotline calls
Foster and Adoption Writer Independent Contractor
9 Months
CK Family Services | 04.2013 - 01.2014
Conducted home visits for kinship, foster, and foster-to-adopt reports to assess suitability and readiness of placements
Compiled HESGH/adoption readiness reports utilizing contacts and CPS records to evaluate candidate eligibility
Monthly face to face meetings with Supervisor
Scanned, emailed, and faxed various reports to relevant stakeholders for review.
Education
B.S. - General Studies in Business
Lamar University | Beaumont, TX | 05-2012
Skills
Child protection knowledge
Vulnerable population advocacy
Crisis intervention
Trauma-aware methodology
Program development
Volunteer management
Community collaboration
Public speaking
Confidential information management
Equity-focused practice
Certification
Food Safety
Cardiac Pulmonary Resuscitation adults and infants (CPR)
Trust Based Relational Intervention (TBRI)
Satori Alternatives to Managing Aggression (SAMA)
Mental Health First Aid
Cyber Security Awareness
Timeline
Case Manager and Life Skills Facilitator
Buckner Children and Family Services
12.2019 - CurrentRead More
Office Manager and Child Advocate
Harvest House Ministry
03.2019 - 12.2019Read More
Client Service Manager
Texas Home Health of America
03.2018 - 03.2019Read More
Education Specialist, Community Liaison & Human trafficking Specialist
The Rape and Suicide Crisis Center of Southeast Texas Inc
01.2014 - 03.2018Read More
Foster and Adoption Writer Independent Contractor
CK Family Services
04.2013 - 01.2014Read More
Lamar University
B.S. from General Studies in Business
Read More
Founder and Specialist
2022
Fierce Little Lambs – a non-profit to teach both parents and children about grooming and sex abuse prevention using age-appropriate learning techniques and common language for parents and children to use.
Key Stage 4 Pastoral Manager/WRL Co-Ordinator at Coventry City Council - Woodfield SchoolKey Stage 4 Pastoral Manager/WRL Co-Ordinator at Coventry City Council - Woodfield School