Supervised and managed the kitchen staff in preparing, cooking, and presenting food.
Ensured adherence to recipes, safety practices, and sanitation standards in the kitchen by creating new dishes as guest requests to exceed their expectations.
Monitored food quality control and safety standards to ensure compliance with health regulations.
Trained new cooks on proper preparation techniques, recipes, and presentation of dishes.
Maintained accurate inventory records of all food items received and used in the kitchen.
Developed menus in accordance with budget guidelines.
Provided guidance to employees regarding job duties and performance.
Supervised kitchen food preparation in demanding, high-volume environment.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Performed as head chef to maintain team productivity.
Prepared variety of foods according to exact instructions and recipe specifications.
Supervised team of 4 employees in maintaining productivity.
Delegated work to staff, setting priorities and goals.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Teller
First National Bank-Cortez
Cortez, CO
10.2005 - 03.2010
Balanced cash drawers on a daily basis.
Verified customers' identification to ensure compliance with laws and regulations.
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Tracked, recorded, reported, and stored information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
Researched discrepancies between actual cash amounts and reconciled transactions for accuracy.
Served customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner.
Provided a high level of customer service, offering answers and assistance with a smile.
Performed daily reconciliation of teller drawer within established limits.
Maintained confidentiality of all customer records and information.
Handled large volumes of currency quickly and accurately.
Adhered strictly to all security procedures related to handling money at the teller window.
Maintained confidentiality of bank records and client information.
Performed transactional, operational, and customer support tasks.
Delivered exceptional service to customers in person or over telephone.
Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Directed specific questions to appropriate branch personnel and trained employees on cash drawer operation.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Balanced daily cash deposits and vault inventory with zero error rate.
Verified amounts and integrity of every check or funds transfer.
Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
Teller
Mancos Valley Bank
Mancos, CO
08.2002 - 06.2005
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Verified customers' identification to ensure compliance with laws and regulations.
Balanced cash drawers on a daily basis.
Provided exceptional customer service while accurately processing routine transactions.
Assisted customers in opening new accounts and completing required paperwork.
Answered customer inquiries regarding bank products and services.
Researched discrepancies between actual cash amounts and records of transactions for accuracy.
Performed daily reconciliation of teller drawer within established limits.
Maintained confidentiality of all customer records and information according to company policies.
Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Directed specific questions to appropriate branch personnel.
Trained employees on cash drawer operation.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Balanced daily cash deposits and vault inventory with zero error rate.
Received mortgage and other loan payments, verifying payment dates and amounts due.
Prepared official checks for customer and internal bank needs.