Darla Haltom
Conroe,TX
Summary
Highly organized and results-oriented Operations Coordinator with extensive experience in optimizing operational processes to drive efficiency and productivity. Proven ability to identify inefficiencies, streamline workflows, and implement process improvements that enhance team performance. Skilled in managing logistics, coordinating cross-functional teams, and executing complex projects to meet organizational goals. Adept at fostering collaboration across departments to ensure seamless operations and deliver results that support long-term business growth.
Overview
13
13
years of professional experience
Work History
Event and Operations Coordinator
With A Twist Bartending
04.2024 - Current
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Streamlined operations by implementing efficient processes and procedures.
- Provided direction and guidance to internal teams in order to achieve targets.
- Oversaw day-to-day operations of large teams across several sites.
- Assisted in recruiting, hiring and training of team members.
- Boosted productivity by establishing effective communication channels between departments.
Assistant Property Manager
Haven Residential/29th Street Communities
01.2023 - 06.2024
- Posting payments, completing FMO's, allocation payments, evictions, transfers, entering credits and charges, entering in notices, sending out renewals, negotiating renewals, serving 3 day notices, maintaining a renewal tracker for the management team, as well as daily work duties
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
Medical Billing/New Patient Contracts
Star Home Health-Houston
03.2018 - 02.2019
- Established strong relationships with external partners, fostering trust and collaboration on future contractual engagements.
- Negotiated favorable contract terms for clients, resulting in cost savings and risk reduction.
- Assessed contract performance against established KPIs, identifying areas for improvement and driving continuous improvement initiatives.
- Achieved significant cost reductions by renegotiating existing contracts when market conditions allowed for more favorable terms.
- Provided expert guidance to colleagues on contract interpretation and application, fostering a culture of compliance within the organization.
- Facilitated training sessions for colleagues on contract management best practices, increasing overall team competence in managing complex agreements effectively.
Paralegal
Santi A. Parks, Attorney at Law
09.2011 - 01.2018
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
Education
PARALEGAL CERTIFICATION - Paralegal Studies
Louisiana State University
Baton Rouge, LA10-2010
DIPLOMA -
SOUTHWOOD HIGH SCHOOL
Shreveport, LA05.2005
Skills
- Relationship building and management
- Onboarding and training
- Excellent oral and written communication
- Business planning and strategy
- Multitasking
- Reliability
- Customer Relationship Management
- Conflict Resolution
- Adaptability
Timeline
Event and Operations Coordinator
With A Twist Bartending
04.2024 - Current
Assistant Property Manager
Haven Residential/29th Street Communities
01.2023 - 06.2024
Medical Billing/New Patient Contracts
Star Home Health-Houston
03.2018 - 02.2019
Paralegal
Santi A. Parks, Attorney at Law
09.2011 - 01.2018
PARALEGAL CERTIFICATION - Paralegal Studies
Louisiana State University
DIPLOMA -
SOUTHWOOD HIGH SCHOOL
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