Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Darla Johnson

Umatilla,Florida

Summary

Dynamic professional with a proven track record in adapting to new roles and proceedures, adept at problem-solving and improving customer satisfaction. Skilled in using Microsoft Office and demonstrating strong leadership qualities. Achieved significant improvements in operational efficiency and client self-awareness through innovative strategies and empathetic customer service.


I have a stand out resume from years of very dedicated, precision jobs. I am skilled at a high level and wish to apply it to a work from home position. I feel I am an excellent fit for your position and would like to speak further,

Overview

45
45
years of professional experience
1
1
Certification

Work History

Retail Closer

Dollar General Stores
05.2024 - Current
  • Managed a laundrylist of proceedures, maintaining consistent follow-ups to ensure timely closings, money management and deposit preparations, and employee management when MOD.
  • Maintained high levels of customer satisfaction by addressing concerns promptly and professionally.
  • Managed competing priorities under tight deadlines while maintaining accuracy.
  • Delivered positive customer experiences and successful deal closures through open, constructive communications.
  • Received shipments.
  • Utilized payments through medical systems as well as credit card processes, including but not limited to: Financial reloading services, payment services.
  • Utilized DG Computer systems for multiple company purposes.

Property Management

Sherwood Homes & Rentals
06.2022 - 10.2024
  • Worked with various office employees on established procedures, customer service skills, and property management systems usage.
  • Improved property management efficiency by streamlining administrative processes and implementing new policies/proceedures.
  • Streamlined workflows through the implementation of efficient property management software systems.
  • Maintained accurate financial records, ensuring transparency and accountability in property management operations.
  • Did background and credit checks.
  • Occasionally handled issues such as, but not limited to, minor repairs and replacements.
  • Worked with other divisions such as maintinence and operations, often assisting in their processes.
  • Assisted with building Tiny Houses on Wheels and flipping homes for new rentals.
  • Wrote Battered and Trafficked program for Women and Children, and implemented, as well as ran the program.
  • Worked with multiple charities in the area.

Authored Multiple Novels

Self
01.2012 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in multiple settings.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Creative and excellent at problem solving.
  • Worked with publishers, producers, showrunners, super bowl commerical creators, other movie production and film companies.
  • outlined novels for pre-production purposes.
  • Worked with Entertainment Attorneys and Major Companies.
  • Worked with Publishing Companies.
  • Dealt with Legal Contracts.

Marriage and Family Therapist (owned Own Practice)

Center for Therapeutic Choices
01.2000 - 12.2012
  • Mental Health Therapy tasks including but not limited to: Diagnostics, Treatment Plans, Interviews, Intakes,
  • Utilized multidisciplinary teams to create comprehensive treatment plans for clients.
  • Increased client self-awareness by utilizing various therapeutic approaches, including cognitive-behavioral therapy and mindfulness techniques.
  • Provided crisis intervention services, addressing immediate concerns and offering resources for ongoing support.
  • Conducted group therapy sessions, fostering connections among participants and promoting shared healing experiences.
  • Collaborated to assist in admittance to hospitals and psych units as needed.
  • Did med checks as needed.
  • Ran groups in the community for children, teens, and adults.
  • Focused on Veteran homelessness and assisting their journey to housing and self-sufficiency.
  • Wrote Psychological based articles for MN Health Magazine while participating as member of the board.

Psych Intern - Level GS 7/11

Veteran's Hospital & Home
05.2003 - 08.2003
  • Worked with Vocational Rehabilitation, Geriatric: Sub-Acute, Ventilator, and Geriatric Populations.
  • Worked with Dual Diagnosis Veterans who had diagnoses of drug/alcohol dependencies, schizophrenia, bi-polar depression, abuse/trauma, PTSD, and other long term and persistent issues.
  • Facilitated focus groups, assisted with inpatient assignments given by floor psychiatrists/psychologists, charting/progress notes, and intervened in situational high crisis moments.
  • Worked with V.A> databases, created rough draft surveys to better assist with Veterans in their tracks and treatment programs. Facilitated dialogue regarding survey outcomes and operations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Toga, Accupressure, & Massage

Self-Employed
01.2000 - 12.2003
  • Provided Yoga classes for those who needed to improve flexibility, concentration, lower pain levels, and more.
  • Provided acupressure to reduce pain, unlock tight muscles in limbs, and improve body core in various ways.
  • Provided Massage: Shiatsu, deep tissue, and target massages.
  • Ensured client comfort throughout the session by adjusting techniques and pressure levels as needed, leading to a relaxing and/or lowered pain after session.
  • Leveraged knowledge of anatomy and physiology to identify potential health issues, suggesting need for possible referrals to appropriate medical professionals when necessary for further care outside my professional realm.
  • Promoted healing and care through targeted therapeutic techniques, addressing specific concerns of each client.
  • Developed customized treatment plans based on individual client goals, resulting in more effective outcomes from their time spent at clinic.

Sign Language Instructor for Beginners.

Self-Employed.
01.2000 - 12.2005


  • Taught Beginner Sign Language.
  • Strengthened ties with the deaf community by organizing events that showcased sign language usage in hearing individuals.
  • Maintained accurate records of student progress and performance, using data-driven insights to guide future instructional decisions.
  • Established strong rapport with parents through open communication channels, ensuring trust and collaboration for student success.
  • Held Sign Language Birthday Parties for Deaf children to mingle with hearing children who are learning sign.

Summer School Teacher's Aide

Sauk Centre Schools
01.1999 - 08.1999
  • Assisted with and taught children who were falling behind and needed extra help to catch up.
  • Built positive relationships with students, parents and team members to achieve smooth and productive program experience.
  • Led summer programs with various groups of students.
  • Requested and restocked supplies for classroom and outdoor plans.
  • Directed and mentored students in completion of homework and projects.
  • Assisted with Grounds Caretakers when outdoor activities were happening. Tore down equipment as asked for help.

Certified Nursing Assistant Aide (short/long Term)

St. Michael's Hospital & Nursing Home
05.1998 - 06.1999
  • Administered evening/morning cares to patients/residents.
  • Facilitated family involvement in the caregiving process by providing education on aging/disease process and self-care techniques.
  • Provided accurate documentation of patient information and progress, ensuring effective communication between healthcare team members. Often worked in teams.
  • Conducted regular rounds throughout assigned unit checking on the well-being of patients and promptly addressing any concerns or issues.
  • Assisted with meals, charting, recreation, cleaning, and supporting lead nurses when requested.

Subcontracted - Lutheran Brotherhood Insurance

Ron Hintz
04.1996 - 04.1999
  • Did field work for Agent,
  • Callbacks, scheduling.
  • Paperwork for new accounts and updating old accounts.
  • Did documentation of policy coverage and storage.
  • Collaborated with management to develop financial strategies and improve overall company performance.
  • Facilitated system migration projects, contributing to seamless data transfer between accounting platforms while minimizing errors.
  • Demonstrated strong analytical skills by identifying patterns and trends within financial data sets, providing actionable insights to senior management for informed decision-making.

Nursing Assistant

Private Care
04.1988 - 12.1998
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Cooked, cleaned, and assisted with trips to grocery store and doctor.
  • Set up med schedules and nurse visits, assisted family with requests for specific cares for patient/client.

Farm Laborer

2 Farms (owners Now Deceased)
06.1980 - 01.1996
  • Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
  • Cultivated soil, sowed crops, and controlled weeds by slashing or chemical spraying.
  • assisted in animal births, tagging, recording, and sales.
  • Milked 200 head cows morning and night.
  • Rider for horses being trained.
  • Debudding animals and trimming hooves.

Education

Standing in PsyD - School Department Closed Down - Psychology

Capella University
Minneapolis, MN
12-2032

Master of Arts - Marriage And Family Therapy

Argosy University
Eagan
12-2005

Psychology & Spirituality Certification - Psychology & Belief Systems

Cross Country University
Nashville, TN
07-2005

Sand & Psyche Sandplay Therapy - Psych - Children, Teens, Adults

The Minnesota Sandplay Therapy Group
Mahtomedi, MN
10-2004

Bachelor of Science - Psych, Soc Work, Cr Justice, Minority, Womens Stud

St. Cloud State University
St. Cloud, MN
12-2003

Associate of Arts - Generals

St. Cloud State University
St. Cloud, MN
12-2001

Accupressure/Yoga Certification - Health And Wellness

Berkley University
Berkley, California
06-2001

Massage And Reiki - Level 2 - Ancient Health And Wellness

Reiki Masters
Saint Cloud, MN
05-2001

Nursing Assistant (Short Term And Long Term) - Nursing-low Level

Nursing Assistant Short Term And Long Term
MN State Board Of Vocational Education
04-1998

Seminary - Teaching

Alpha Way At Lutheran Bretheran Seminary
Fergus Falls
05-1991

Skills

  • Conveying ideas: Clearly expressing thoughts and ideas
  • Listening: Actively understanding others' perspectives
  • Written and verbal communication: Communicating effectively with a variety of people

    • Problem-solving skills

  • Identifying and resolving issues
  • Using analytical, creative, and critical thinking
  • Attention to detail

    • Organizational skills Multitasking, Time management, Adapting to changing priorities, and Keeping yourself and others organized

    Computer skills

  • Microsoft Office products like Word, Excel, and PowerPoint
  • Other office skills

    • Customer service, Interpersonal skills, Teamwork, Conflict resolution, Empathy, Adaptability, Leadership, and Cultural competence

  • Data collection
  • Target achievement
  • Objection handling
  • File management
  • DIagnosis
  • Billing
  • Treatment

Accomplishments

Achieved a high level of education

Published around the world

I have sat on board of professional health magazine

Written and published via professional health magazine

I have assisted in running a home less shelter and received awards

Written novels and been published around the world

2 movie deals

Caught mistakes in credit cards that could have cost the compamy millions

Ran chapters in Minnesota: Social work and psychology

Donated to minority organizations, child welfare groups, and animal issues.

Filed Articles of Incorporation for Jr. W.I.N.G.S and ran for 2 years.

Published and sat on Health Magazine board.



Certification

Certifications NOT listed thus far:

Sign Language

Music background

Author

Languages

English
Full Professional

Interests

I love writing, reading, music, gardening, cooking/baking, sewing, being a Mom, Farm animals on hobby farm, and much more

Timeline

Retail Closer

Dollar General Stores
05.2024 - Current

Property Management

Sherwood Homes & Rentals
06.2022 - 10.2024

Authored Multiple Novels

Self
01.2012 - Current

Psych Intern - Level GS 7/11

Veteran's Hospital & Home
05.2003 - 08.2003

Marriage and Family Therapist (owned Own Practice)

Center for Therapeutic Choices
01.2000 - 12.2012

Toga, Accupressure, & Massage

Self-Employed
01.2000 - 12.2003

Sign Language Instructor for Beginners.

Self-Employed.
01.2000 - 12.2005

Summer School Teacher's Aide

Sauk Centre Schools
01.1999 - 08.1999

Certified Nursing Assistant Aide (short/long Term)

St. Michael's Hospital & Nursing Home
05.1998 - 06.1999

Subcontracted - Lutheran Brotherhood Insurance

Ron Hintz
04.1996 - 04.1999

Nursing Assistant

Private Care
04.1988 - 12.1998

Farm Laborer

2 Farms (owners Now Deceased)
06.1980 - 01.1996

Standing in PsyD - School Department Closed Down - Psychology

Capella University

Master of Arts - Marriage And Family Therapy

Argosy University

Psychology & Spirituality Certification - Psychology & Belief Systems

Cross Country University

Sand & Psyche Sandplay Therapy - Psych - Children, Teens, Adults

The Minnesota Sandplay Therapy Group

Bachelor of Science - Psych, Soc Work, Cr Justice, Minority, Womens Stud

St. Cloud State University

Associate of Arts - Generals

St. Cloud State University

Accupressure/Yoga Certification - Health And Wellness

Berkley University

Massage And Reiki - Level 2 - Ancient Health And Wellness

Reiki Masters

Nursing Assistant (Short Term And Long Term) - Nursing-low Level

Nursing Assistant Short Term And Long Term

Seminary - Teaching

Alpha Way At Lutheran Bretheran Seminary

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Darla Johnson