Proven track record in enhancing client communication and document management at Pottawatomie County Attorney. Excelled in multi-tasking and fostering trust, significantly improving case handling efficiency. Expert in court filing and adept at creating positive outcomes through effective negotiation and organizational skills.
Overview
34
34
years of professional experience
Work History
Legal Secretary/Diversion Officer
Pottawatomie County Attorney
01.2018 - Current
Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Organized files for court proceedings.
Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
Instructor
Management & Training Corporation
06.2015 - 08.2017
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Boosted student performance by providing individualized support and targeted feedback.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Tested and evaluated students on materials presented in workshops and classes.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Increased student motivation by developing engaging lesson plans that catered to various learning styles.
Police Officer/Detective
Riley County Police Department
01.1991 - 04.2015
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Answered emergency calls for help from citizens and business owners.
Reduced criminal activity in assigned areas through proactive policing and community engagement.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Secured crime scenes, gathered evidence, and questioned witnesses.
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Education
Bachelor of Science - Management And Ethics
Manhattan Christian College
Manhattan, KS
05.2004
Skills
Court Filing
Document Formatting
Efficient multi-tasker
Appointment Setting
Word Processing
Client Communication
Document filing
Document Management
Timeline
Legal Secretary/Diversion Officer
Pottawatomie County Attorney
01.2018 - Current
Instructor
Management & Training Corporation
06.2015 - 08.2017
Police Officer/Detective
Riley County Police Department
01.1991 - 04.2015
Bachelor of Science - Management And Ethics
Manhattan Christian College
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