DARLA LANDTBOM
Grass Valley,CA
Summary
Experienced logistics specialist with a strong track record in inventory management and safety training at UPS. Demonstrated success in optimizing logistics processes and enhancing workplace safety through strategic collaboration and efficient equipment operation. Consistently achieved loading targets while maintaining exceptional organizational and communication standards.
Overview
41
41
years of professional experience
Work History
loader, sorter, employee safety co-chair
UPS
Rocklin, California
07.2012 - 07.2016
- Managed inventory through systematic organization and categorization of products.
- Collaborated with team members to coordinate logistics and optimize schedules.
- Maintained cleanliness and organization of loading areas and equipment.
- Trained new loaders on safety protocols and procedures to enhance workplace safety.
- Ensured secure loading practices by adhering to company policies consistently.
- Reported damaged goods immediately for swift inspection or repair actions.
- Utilized scanners to track parcel information and ensure accurate identification.
- Sorted incoming materials efficiently for effective processing and distribution.
loader, sorter, utility driver, employee safety co
UPS
Richmond, California
09.2000 - 07.2012
- Collaborated with team to consistently meet daily loading targets.
- Trained new loaders on best practices and safety protocols.
- Maintained cleanliness and organization of loading areas at all times.
- Followed standard operating procedures during all loading operations.
- Communicated inventory needs effectively with supervisors.
- Operated forklift and pallet jack to perform loading tasks efficiently.
- Inspected items for damage prior to sorting, reporting issues immediately.
- Adhered to safety regulations while handling hazardous materials.
Barista
Caffino
Martinez, California
03.1999 - 05.2000
- Produced high-quality coffee beverages tailored to customer preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Described menu items to customers and suggested products based on stated preferences.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Barista
Caffino
Santa Clara, California
06.1998 - 03.1999
- Prepared high-quality coffee beverages based on customer specifications.
- Operated espresso machines and grinders to ensure consistent beverage quality.
- Engaged customers with knowledgeable service and prompt product recommendations.
- Trained new baristas in equipment operation and effective customer interaction.
- Maintained cleanliness of workstations, adhering to health and safety standards.
- Collaborated with team members to optimize daily operations and workflow.
- Managed morning rush efficiently while providing excellent customer service.
- Processed customer payments accurately using cash registers.
Business Owner
self
San Francisco, California
06.1990 - 09.1997
- Managed daily operations to ensure smooth shop functionality.
- Supervised and trained staff on customer service standards, enhancing service quality.
- Oversaw inventory management and coordinated timely product restocking efforts.
- Developed marketing strategies to increase product visibility and attract customers.
- Handled customer inquiries and resolved issues promptly and effectively.
- Maintained financial records and processed transactions with high accuracy.
- Implemented store policies to promote customer satisfaction and safety compliance.
- Cultivated supplier relationships to negotiate favorable terms and pricing.
Salesperson
crown pearls jewelry store
San Francisco, California
03.1988 - 01.1990
- Educated customers on product offerings to facilitate informed selections.
- Processed sales transactions accurately using point-of-sale system.
- Maintained organized merchandise displays through effective inventory management.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Collaborated with team members to enhance store presentation and customer experience.
- Trained new staff on effective sales techniques and customer service practices.
- Maintained cleanliness of sales floor while ensuring compliance with store policies.
- Fostered friendly shopping environment by engaging in social conversations with customers.
Head room clerk
Westin St. Francis Hotel
San Francisco, California
11.1979 - 06.1986
Salesperson
Capwells Department Store
El Cerrito, California
09.1975 - 11.1978
- Facilitated product selection by providing knowledgeable recommendations to customers.
- Managed inventory through restocking shelves and organizing merchandise displays.
- Processed sales transactions with accuracy using point-of-sale system.
- Resolved customer inquiries and complaints promptly to ensure high satisfaction levels.
- Maintained cleanliness of sales floor while adhering to store policies.
- Educated customers on product features, services, and promotions to enhance engagement.
- Arranged merchandise for display to highlight new styles and attract customers.
- Participated in trade shows and sales events to promote products and drive sales.
Education
Associate of Applied Science - Criminal Justice
Contra Costa College
San Pablo, CA06-1976
Some College (No Degree) - LAW SECRETARY
ARMSTRONG BUSINESS LAW
Berkeley, CASkills
- Inventory management
- Safety training
- Equipment operation
- Logistics coordination
- Parcel tracking
- Vehicle inspection
Affiliations
- URBAN GARDENING, READER, ORGANIZED
SKILLS
- EXCELLENT AT CUSTOMER SERVICE, GOOD PHONE SKILLS, GOOD AT CONFLICT RESOLUTION
Timeline
loader, sorter, employee safety co-chair
UPS
07.2012 - 07.2016
loader, sorter, utility driver, employee safety co
UPS
09.2000 - 07.2012
Barista
Caffino
03.1999 - 05.2000
Barista
Caffino
06.1998 - 03.1999
Business Owner
self
06.1990 - 09.1997
Salesperson
crown pearls jewelry store
03.1988 - 01.1990
Head room clerk
Westin St. Francis Hotel
11.1979 - 06.1986
Salesperson
Capwells Department Store
09.1975 - 11.1978
Associate of Applied Science - Criminal Justice
Contra Costa College
Some College (No Degree) - LAW SECRETARY
ARMSTRONG BUSINESS LAW
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