Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Darla Ledger

Bellaire,Ohio

Summary

Dynamic professional with over 7 years of dedicated experience in direct support and office management, significantly enhancing the well-being and autonomy of clients. Demonstrated expertise in coordinating care for individuals with disabilities, ensuring their health and safety while fostering independence. Proven ability to streamline administrative operations, and elevate customer satisfaction, A strong foundation in healthcare settings complements a commitment to teamwork and continuous improvement. Ready to contribute effectively in any challenging environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Along This Ride LLC
10.2023 - 02.2025
  • Administered medication and monitored vital signs as prescribed by the physician
  • Transported clients to doctor's appointments and other activities
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Direct Support Professional

Visiting Angels
11.2023 - 02.2025
  • Supported clients' social and emotional wellbeing by providing guidance and positive reinforcement
  • Coached clients on daily living skills, such as cooking, cleaning, and personal hygiene
  • Monitored clients to ensure their safety and well-being at all times

Direct Support Professional

Access Provider Services
10.2017 - 06.2023
  • Aided with mobility and independence for disabled individuals
  • Monitored health and well-being of clients and reported significant health changes
  • Provided transportation to medical and recreational appointments
  • Administered medication and tracked treatment plan progress

Office Manager

Hotsy Equipment Co
06.2017 - 10.2021
  • Developed and implemented a system to track and monitor customer inquiries, resulting in faster response times
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes
  • Managed office budget to handle inventory, postage and vendor services
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives

Education

Graduate -

Valley Forge High School
Parma Heights, OH
01.2014

Skills

  • Developmental disabilities experience
  • Administrative experience
  • Time management
  • Behavior redirection
  • Direct patient care

Certification

  • CPR/First Aid, Present
  • Certified Nursing Assistant (CNA), Present
  • DODD Med Cert 1, 07/01/24, 07/01/25

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Direct Support Professional

Visiting Angels
11.2023 - 02.2025

Direct Support Professional

Along This Ride LLC
10.2023 - 02.2025

Direct Support Professional

Access Provider Services
10.2017 - 06.2023

Office Manager

Hotsy Equipment Co
06.2017 - 10.2021

Graduate -

Valley Forge High School

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Darla Ledger