Open To Work
Darla Mast
Wichita
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteSummary
Dedicated Cashier experienced in cash handling, customer service, and merchandising. Achieved high levels of customer satisfaction by delivering prompt and efficient service while accurately processing transactions. Focused on enhancing team performance and supporting organizational success through effective communication and collaboration.
Overview
8
8
years of professional experience
Work History
Cashier, food prep
Wendy's Cotti Restaurants
Wichita
05.2023 - Current
- Processed customer transactions with accuracy and speed, enhancing service during peak hours.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Handled cash register operations and managed cash drawer integrity daily.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided attentive customer service, utilizing active listening to address patron needs effectively.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers with menu selections and answered questions promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on computerized point-of-sale system, ensuring financial accuracy and accountability.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Cashier, customer service clerk
Dillons Grocery Store
Wichita
07.2018 - 11.2025
- Processed customer transactions quickly and accurately at grocery store checkout.
- Handled cash, credit, and debit payments efficiently during busy shifts.
- Engaged customers with friendly service while scanning items for purchase.
- Assisted customers with inquiries and product location throughout the store.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained clean and organized checkout area for optimal customer experience.
- Managed price checks and resolved discrepancies to ensure accurate billing.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Trained new cashiers on operating procedures and customer service standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Education
Skills
Point-of-sale operation
- Cash handling
- Transaction processing
- Payment processing
- Cash register operation
- Cash drawer balancing
- Payment collection
- Order taking
- Customer service experience
- Customer assistance
- Customer engagement
- Customer relations
- Sales expertise
- Promotions and discounts
- Product recommendations
- Visual merchandising
- Inventory management
- Inventory control
- Inventory restocking
- Merchandise restocking
- Loss prevention
- Fraud prevention awareness
- Reliability and punctuality
- Dependability and reliability
- Time management
- Multitasking and organization
- Attention to detail
- Daily reporting
- Reports and documents
- Report preparation
- Data entry
- Financial records oversight
- Expense tracking
- Ordering and stocking
- Janitorial services
- Online orders preparation
- Exchanges processing
- Merchandise exchange
- Gift card handling
- Identification checks
- Scanner operations
- Staff training
- Training and onboarding
- Training others
- Staff mentoring
- Team collaboration
- Conflict resolution
- Problem solving
- Complex Problem-solving
- Decision making aptitude
- Work ethic and integrity
- Professionalism and courtesy
- Communication skills
- Written and verbal communication
- Active listening
- Empathy and patience
- Hospitality and accommodation
- Liquor regulations and compliance
- Liquor law compliance
- Organizational growth
- Transaction handling
- Cash management
- Money handling
- Currency counting
- Cash handling expertise
- Point-of-sale system operation
- POS system operations
- Order taking
- Professionalism and courtesy
- Customer relations
- Retail merchandising
- Gift card handling
- POS system operations
- Point-of-sale system
- Customer assistance
- Drawer balancing
- Patience and empathy
- Written and verbal communication
- Identification checks
- Staff mentoring
Languages
English
Professional
Affiliations
I love helping others. I enjoy volunteering at local museums. I love listening to music and reading. I love talking to my daughters and 4 grandchildren.
References
References available upon request.
Timeline
Cashier, food prep - Wendy's Cotti Restaurants
05.2023 - Current
Cashier, customer service clerk - Dillons Grocery Store
07.2018 - 11.2025
North High School - ,