Darla Quinn
Tuscumbia,AL
Summary
At North American Lighting, I spearheaded warehouse operations, enhancing efficiency by implementing innovative inventory systems and fostering a culture of safety and high morale. My critical thinking and interpersonal skills led to improved customer satisfaction and staff performance, showcasing my ability to optimize processes and motivate teams effectively.
Overview
13
13
years of professional experience
Work History
Warehouse Manager
North American Lighting
04.2023 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Warehouse Associate Manager
North American Lighting
01.2019 - 04.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved safety procedures to create safe working conditions for workers.
- Cross-trained existing employees to maximize team agility and performance.
- Managed warehouse operations and verified proper shipment procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Shipping Supervisor
North American Lighting
02.2012 - 01.2019
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
Associate of Applied Science - Business Management
Northwest Shoals Community College
Muscle Shoals, AL12-2026
Skills
- Warehouse operations
- Critical thinking
- Daily operations management
- Verbal and written communication
- Interpersonal relationships
- Lean principles
- Coaching and motivation
- Space planning
- Safety monitoring
- Staff management
- Warehouse layout optimization
Timeline
Warehouse Manager
North American Lighting
04.2023 - Current
Warehouse Associate Manager
North American Lighting
01.2019 - 04.2023
Shipping Supervisor
North American Lighting
02.2012 - 01.2019
Associate of Applied Science - Business Management
Northwest Shoals Community College
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