Darla Sharp
Klamath Falls,OR
Summary
Well-rounded Membership Outreach Specialist possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying member needs and meeting office demands.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Membership Outreach Specialist
Klamath County Chamber of Commerce
Klamath Falls , OR
2022.06 - Current
- Greet members and non-members as they come in and assist them with any questions they may have. Promote Chamber membership to potential members and retaining current members. Send out relocation packets and assist visitors with information about Klamath County. Membership referral when asked for recommendations. Assisting our membership with any questions they may have in a prompt manner. Connecting people to different resources around the community.
- Filing and archiving.
- Printing, copying, faxing, scanning, and other typical office duties.
- Create flyers, brochures, name tags, certificates, signs, etc. using creative designing software.
- Scheduling speakers for monthly Leadership Klamath meetings. Creating the agendas. Introducing the speakers to the Leadership Klamath group.
- Scheduling Awake @ 8ish networking meetings and developing a schedule for the following year.
- Record board meeting minutes and prepare minutes for board approval.
- Write letters of support for potential grant recipients.
- Organized and taught Chamber 101 classes quarterly.
- Developed weekly newsletters and sent out to our membership. Website management and troubleshooting. Maintaining social media pages such as Facebook and Instagram. Responded to email inquiries to our general email address as well as my direct email address.
- Responsible for planning meetings with state legislators when we go to Salem, OR. On our last trip, I was able to schedule meetings with 54 different legislators to discuss topics and legislative bills that directly impact Klamath County.
- Supervise our Ambassadors and other volunteers for events, networking events, ribbon cuttings, etc.
- Membership billing: new and renewals. Accounts receivable and accounts payable. Prepared the deposit and took the deposit to the bank.
- Help organize events such as the Annual Chamber Awards Gala, Women's Leadership Conference, Golf Tournament, Governor Candidate Forum, Commissioner Candidate Forum, etc.
- Seek out sponsorships for our events and develop new benefits for sponsorships.
- Attended W.A.C.E. Academy to further my education for my position.
Receptionist/Office Assistant
Klamath County Chamber of Commerce
Klamath Falls , OR
2021.10 - 2022.06
- Greet members and non-members as they come in and assist them with any questions they may have. Promote Chamber membership to potential members.
- Leadership Klamath agenda planning; scheduling Awake @ 8ish events and ribbon cuttings; help with event planning such as the Gala.
- Deposits, membership billing, and invoices.
- Answer the telephone and emails; mail out new membership and renewed membership letter; put together and mail out relocation packets.
- Filing
Visitor Services Coordinator
Discover Klamath
Klamath Falls , OR
2021.10 - 2022.06
- Greet and help visitors as they come in to the welcome center.
- Stock brochures and rack cards; organize brochure room; filing; billing and invoicing; answer the telephone; answer emails; mail out visitor guides to potential visitors; keeping lobby area clean; get materials ready for trade shows; put together packets as they are ordered; help with other projects as they are given.
- Continuing education about Klamath County to help improve the visitor’s experience.
- Inventory of merchandise; stock merchandise;
- Cash handling and deposits.
- Went to my first trade show in April to the Chico-Velo Wildflower Century, spoke about activities in Klamath County.
Support Specialist
Klamath & Lake Community Action Services
Klamath Falls , OR
2014.10 - 2015.09
- Using 10-key calculator, multitasking, assessing each task and organizing them by their priority and deadlines, operating QuickBooks: processing payroll, entering payroll liabilities, entering checks, processing accounts payable and accounts receivable, entering in request for funds (QuickBooks Nonprofit Edition), balance sheets, vouchers, entering new vendors, printing checks, etc. Bi-weekly payroll reporting to the Internal Revenue Service and to the State of Oregon. Payroll payments to Aflac and 401K retirement accounts. Data entry, train employees in fiscal duties and in the post office, phone etiquette, assisted in teaching the company Excel training, composing formal letters, putting checks together for signature, fiscal office filing, fiscal file archiving, aiding with pulling files for the annual fiscal audit, assisting with travel arrangements and credit card authorizations, issuing per diem checks, maintain confidentiality while working with sensitive materials such as social security number and employees hourly pay rate.
- Coordinated monthly board meetings and typed up the monthly board meeting minutes. Put together Community Action Board member packets for new board members.
- Reconciliation of monthly bank statements for multiple bank accounts.
- Bank deposits
- Counting the tills of the post office daily and getting the money ready to be deposited, covering the post office during breaks and lunches.
- Human resources functions such as new employee orientation, changes to employee filing status, changes to employee personal information, handling employee forms, updates to employee handbook.
- Planning for the annual Project Family Connect: vendor contact, potential donor contact, data entry, donation letters, food bags, meetings.
- Monthly administration costs allocation worksheet and entering the appropriate amounts to their designated classification in QuickBooks.
- Attended CAPLAW National Training Conference.
Office Assistant
Klamath & Lake Community Action Services
Klamath Falls , OR
2014.07 - 2014.10
- Making phone calls to clients and vendors, using 10-key calculator, operating QuickBooks: entering checks into the register, processing accounts payable and accounts receivable, entering request for funds (QuickBooks Nonprofit Edition), profit and loss by class worksheets, transactions by detail worksheets, vouchers, entering new vendors.
- Designed and organized the stamp inventory form and the daily register sales form for the post office.
- Filing and archiving files for the Representative Payee Program. Reporting to Social Security Administration. Faxing, scanning, and copying documents. Data entry, composing formal letters, putting checks together for signature, assistance for client applications for many different programs, loading phone cards on to client phone accounts.
- Fiscal office filing and aiding in archiving of fiscal files.
Cashier
Walmart
Klamath Falls , OR
2009.06 - 2012.11
- Cash handling, making change, inventory, customer service, returns, money grams, money orders, utility payments, loading money onto prepaid debit cards, explaining enforcing policies, phone etiquette, blood borne pathogens training, MSDS training, upselling.
Customer Service Representative
National Electronics Warranty
Klamath Falls , OR
2007.12 - 2009.06
- Protection plan representative for DirecTV, Troubleshooting with customers over the phone, taking payments, up sale sport and channels packages, ordering equipment, customer service, explaining and enforcing policies, phone etiquette, deescalating customers.
Shift Manager
Arby's Roast Beef Restaurant
Klamath Falls , OR
2004.10 - 2007.12
- Customer Service, cash handling, making change, inventory, hourly projections, supervise employees, covered breaks and lunches, end of day sales calculations, making deposits, counting of the safe, training, using 10-key calculator, explaining and enforcing policies, phone etiquette, orders, coordinating with higher management on projects, resolved customer and employee grievances.
Education
High School Diploma -
Chiloquin High School
Chiloquin, OR2004-06
General Studies
Klamath Community College
Klamath Falls, ORAccounting
University of Phoenix
Tempe, AZSkills
- Community Events
- Marketing
- Community Relations
- Collaboration and Teamwork
- Attention to Detail
- Relationship Building
- Customer Service
- Maintaining Client Records
- Program Coordination
- Data Confidentiality
- Microsoft Office
- Problem-Solving
Languages
English
Full Professional
Certification
- Certified Homecare Worker, August 2022
Affiliations
- Board Chair, Klamath Falls City Parks Advisory Board, July 2022 to present
References
References available upon request.
Timeline
Membership Outreach Specialist
Klamath County Chamber of Commerce
2022.06 - Current
Receptionist/Office Assistant
Klamath County Chamber of Commerce
2021.10 - 2022.06
Visitor Services Coordinator
Discover Klamath
2021.10 - 2022.06
Support Specialist
Klamath & Lake Community Action Services
2014.10 - 2015.09
Office Assistant
Klamath & Lake Community Action Services
2014.07 - 2014.10
Cashier
Walmart
2009.06 - 2012.11
Customer Service Representative
National Electronics Warranty
2007.12 - 2009.06
Shift Manager
Arby's Roast Beef Restaurant
2004.10 - 2007.12
High School Diploma -
Chiloquin High School
General Studies
Klamath Community College
Accounting
University of Phoenix
- Certified Homecare Worker, August 2022
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